Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5268 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,268 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast modem that allows all members of house to have super awesome speeds all using separate streaming, gaming and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Workign well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working well for my household. It manages all the devices without any lag and was easy to sync with my cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    EASY SET UP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A VERY EASY SET UP, FAST SPEEDS FOR DOWNLOADS AND UPLOAD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MN29558 modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used an ARRIS SURFboard since 2014 without any issues and I am not expecting any with this latest and greatest modem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the correct modem for 1 gig internet

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is rated as one of the best modems for a reason. They earn it. If you are looking at getting 1 gig internet, you need the 32x8.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    a great modem!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to connect and work with my current access points.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Really reliable so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this for a couple of weeks, and the only time I had to reboot was when I connected a different router. The modem has been up the rest of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    I like this modem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I update my modem (or Gateway) at least once every 18 months. This one was paired with an eero system, I have xfinity internet, X1 and home and it was a smooth transition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris surfbord modem rview

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no geek. Very easy to replace the old modem . After Cox activated the modem . No problems worked great achieving the assigned speed of 500+ .

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect modem for my internet provider

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit based on reviews I saw regarding WOW internet service. Since purchasing this, I haven’t had any issues with connectivity in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what was needed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $, was the best deal. Works and Comcast cable delivery speed increased. Easy to set up and better than paying the monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Arris

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Works well just not with optimum, but overall good speed. minds keep cutting in and out so it was not compatible for me but the speed was there that I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedier

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up once one kink worked out with tech support. Has been reliable since set up completed and did increase speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Used with Wow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace the rental unit for Wow internet. Change over was fairly simple- had to call Wow directly No change in speed. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great. No complaints.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Spectrum modem with ease. Simple instructions and was basically plug and play. It pulls 440mbps out of 400mbps service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a DOCSIS 3.1 cable modem for use with Xfinity gigabit service, and this one does the job. Not much special about it, but its priced fairly against competition, and has been completely reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Plug n play

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup just like any other modem. 1 gig service, first test on my wifi was 550 MBs. But dudnt move my PC down to the new house tet to test hardline speed. But works!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem For The Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best upgrade for anyone using the original Surfboard Extreme. Internet browsing, as well as downloading, uploading and streaming have gotten new life even on older computers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Cable modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for comcast cable but don't use if you have a speed greater than 1GBS.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it, 1gb with cox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for 1gb speed for my house Used total tech team. Setup was easy, speed is great, no issues. Worth the price.

    I would recommend this to a friend