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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5344 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,344 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for comcast cable but don't use if you have a speed greater than 1GBS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Have had for over 6 months niw, no issues at all. We use it with xfinity internet. Would definately recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it It took me 15 minutes. I haven't thought about it since and it's worked flawlessly. I've had it for about 2 months now No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router install excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having our own router rather than paying rent for wifi was our goal. Geek Squad did this for us. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully! Saved us on $14 monthly cable modem renting fee. Will eventually pay for itself. Wish we had done this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Incredibly happy we bought it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and we needed two ethernet ports. No complaints at all, even the I.T. support guys are my work want one now. Truly thrilled we went with the Arris.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Excellent performane! Better than the one provided by spectrum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for high speed broad band internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe more than some homes need but has the speed and ability to cover your needs for a while as technology improves. Works great with high speed internet connections.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good DOCSIS 3.1 modem for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few weeks, but no issues so far. Always had good luck with SURFboard modems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Providing fast service and connection to provider. Outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Had it a year , has not hiccuped ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when my provider could not get any of their "In House" modems to work right, have not looked back, it has performed excellent for the past year ...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wet decent modem. It’s fast abs rarely needs to be reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docsis 3.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32 download streams and 8 upload streams able to handle most persons web surfing needs docsis 3.1 the latest protocol for cable modems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem to play on pc online while someone else is using an app on tv to watch a movie

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance over cable company modems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These modems are always reliable and this one is also. Better performance than paying a rental fee for a crapping cable company one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable with easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up. compatible with my high speed internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get rid of the Rental Cable Modem. This is mine and paid for in just 13 months compared to what I paid Comcast. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Easy to follow instructions. Does what it says

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great High Speed Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and activation of this cable modem was easy and efficient. Allows me greater access to higher throughput speeds and better iand faster internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris Surfboard gets thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked our previous Arris Surfboard and when it was time to upgrade we bought this one. Same great performance.

    I would recommend this to a friend