Customer Ratings & Reviews
- Model:
- SB8200
- |
- SKU:
- 5839003
Customer reviews
Rating 4.6 out of 5 stars with 5272 reviews
(5,272 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very happy with Arris modem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was highly recommended to me by an IT guy. It, along with the Asus router I purchased at the same time, solved my wifi issues.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Best modem i have used !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best modem, never stop signal. price is good. the only problem is have to call Comcast to activate it.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Just what my network needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before this purchase our network was slow This actually gave us the speed we were paying for but lacking from the rental from comcast.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
fast easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation just takes a telephone call to the ISP tech to upload the MAC address and SN. Then all is good to go. Have not had to reboot once.
I would recommend this to a friend Rated 5 out of 5 stars
Modem
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great & works with spectrum internet much better then their supplied modem
I would recommend this to a friendRated 3 out of 5 stars
not satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Item but, the difference in data speed is not notifiable. Not to mention the price was way to high for this Item. It does the Job but was hoping for allot more from this Item
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great…………………………………………………………………………………………………………………..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arris Surfboard
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Arris Surf we have purchased - love this product - no issues at all
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Perfect replacement in a pinch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement for a Cox cable modem. Needed it for a business who's modem died in the middle of the day.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Becoming a must-have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the earlier models, it pretty straightforward to install but offers higher traffic handling capacity useful for the increasingly available high-speed internet service s.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Great uprade from the older model for faster speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable company upgraded the internet service recently, need a faster modem to keep up with the equipment requirement to prevent breakdown in service from time to time. This modem is a perfect upgrade!
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Does what it says
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my internet speed when I moved, and needed to upgrade my modem along with it. This is just like the previous model I had, just allows me to take advantage of the higher speeds I'm not getting.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem. If you need a modem, this is the one to get. Works great in my home I bet it will do well in yours.
I would recommend this to a friend Rated 5 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product Works well, I really need a 400$ gift card.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great when it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original purchase needed to be returned as it did not work properly. Returned (without any issues or hassles) for a replacement and have had no issues. Easy to set up. Would recommend to friends and family.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement for older Arris DOCSIS 3 modem that come to find out had a recall on it. This works beautifully. Stays connected with max speed
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Recommended by xfinity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up plug in cable and router then call your internet provider with serial number and your all set to get the fastest internet service available
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cut the Cord and all you need is internet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more paying for my rental box thru cable. Decided to cut the cord. Easy set up. Unit nice, small, and trim.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Bulletproof modem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid modem. ARRIS modems are my go to and I saw I speed lift with upgrading.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and solved the issue replacement for factory model
I would recommend this to a friend






