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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5345 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,345 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    arris surfboard modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like its working good, no issues as today...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a modem with capabilities for high speeds. It works and just sits on the shelf, not sure what else to say about this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definately consider for future products by Arris

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by a technology company, works as they said it would

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot to say about a cable modem other than it does what it is supposed to do and this one does. I need this one for a 1Gb connection. It is a little overpriced so only 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arris Surfboard is working excellent. It was easy to install. It is compatible with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a negear that stopped working. Picked up this hardware and been working all this time. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Really enjoy this router

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing product for the price! I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Another great Arris Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great step-up from our previous Surfboard D 3.0. Easy to setup. it's compatible with Mediacom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rid yourself of cable company fees and buy your own equipment. This modem is easy to setup but you’ll need your own router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Cox Gigablast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you call Cox to activate your new mac id for your modem, it works great. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Faster WiFi

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem. It was super easy to install and I love the look of it instead of the normal black one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to upgrade my modem for faster streaming with Cox Internet. Will be upgrading my internet to the gigabyte service sone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Second Time The Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I received was a manufacturing dud and had to be returned. The replacement, however, has been excellent. Speed, consistency, and function have all been quite steady and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Way faster WiFi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anyone that has Security cameras! And other items Connected to the Internet. Help seed up my WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable modem that’s fast and easy to mount.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new house. The technician installed it and it has worked great ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to set up. Be sure to get with your ISP to make sure you have the correct model before purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device and easy setup work very well. I recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    modeem works but check with your Internet Provider

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he modem is just fine. Purchased it so I wouldn't have to pay ridiculous fees to our local Internet Service Provider. It connected just fine and although I thas more than one port for connections, I could never get the 2nd port to work. Thought it was something worng with th emoden or something I didn't understand. Finally got the answer, AtlanticBB, the Cable Provider, only provides one port connection. To get the 2nd one, I'd have to pay an extra fee to the Internet Provider. Gave modem to someone else and went back to paying the fee. Nothing wroong with the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing to do instead of renting from the cable company. Speeds are great when the cable provider does the right thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Managing Partner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact unit and works great with our networked systems.

    I would recommend this to a friend