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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5345 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,345 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super-fast modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is everything it says it is...fast, fast, fast!!! Overall, I’m very pleased with this modem!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. It was easy to install. We plugged in and ot was linked without any issue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    better deal than renting from cable company

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, fast, better deal than renting from cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Does its Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was simple and it works flawlessly. Don’t know what else to say. It doesn’t emit any annoying sounds or odors, It comes in a very soothing shade of white, The box was kind of attractive and the modem blends well with our decor. There. Is that 50 words yet?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we upgraded to this modem to provide more internet speed that works with Comcast service since we are doing more gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    EXCELLENT UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great UPGRADED DUE TO MY CABLE CO NOT LETTING ME KNOW THEY WERE PUSHING MORE BAND WITH THAN MY OLD ROUTER COULD HANDLED

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    AMAZING SPEED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has amazing speed! The fastest I've ever surfed the internet with! Note, this doesn't work for Xfinity Flex Boxes! Updated to a modem with MOCA installed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, super fast bet speeds. Yup works just as advertised so that's good enough for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem instead of renting one from Cox for my gigablast service. Works perfectly, easy set up, great connection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Just purchased this one after having the previous model for the past few years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this modem. Super fast speeds, easy to use. Great brand. Will definitely purchase again.....

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are pleased with our newly bought modem for our new house. It works really good with our broadband

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great Improvement over 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 3.1 really makes the difference if you have gigabit or higher speeds. It's a must have when building a smart home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Arris SB8200 to replace the cable company rented box for our cable-cutting program. Smooth, easy and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic modem that delivers the speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Netgear was a great modem, but a power surge through the cable line took it out. I didn't have many choices to pick up a new modem that day, and I remembered a my old Comcast voice modem was an Arris model I called Comcast to upgrade the home service to take advantage of the new speed. Everything worked and was programmed within 30 minutes of connecting it. The new speed performance was great and I have not had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does not drop. Have around 30 devices pulling from it and nothing freezes up or goes out

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded and works well for the 15-20 devices we usually have connected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ITS A MODEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AND IT JUST WORKS. TURNS ON AND DOES THE JOB NEEDED

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been clocking my speeds weekly, and they are definitely more consistent and in line with what they are supposed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to all. It has preformed excellent since getting setup.

    I would recommend this to a friend