Customer Ratings & Reviews
- Model:
- SB8200
- |
- SKU:
- 5839003
Customer reviews
Rating 4.6 out of 5 stars with 5345 reviews
(5,345 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's impressive speed, overall performance, and ease of use, including its straightforward setup and reliable connectivity. They also appreciate its compatibility, DOCSIS 3.1 support, compact size, and good value. However, some customers have observed that the device can generate heat.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Modem for Gigablast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new modem to support Cox Gigablast speeds, so this is the modem that I purchased and I couldn't be more happy.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Arris 3.1 Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived very fast, packaged very well.Easy to install, and working great so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good quality product for your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an Arris modem with another, easy to use and last for a long time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
arris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product - working very well for me - wasn't too happy with the customer support
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great I went from WiFi that was slow and always disconnecting itself to fast WiFi with this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I was preparing to cut the cord on cable I did a bunch of research and this modem came highly recommend- it is not worth the high price tag. I bought it in September and it failed in December. I worked with the warranty team and got a replacement. The replacement took 7 hours to install includes calls to Comcast and the Arris engineers. Finally was escalatied to tier two engineer who identified as an upstream issue for it hooked up. At 2am it failed again. I was able to get Comcast to send a repair guy out the next morning he fixed the upstream issue. He attempted for an hour to reinstall. He then did an install on two different non-Arris modems, each booted up quickly and the $50 TPlink modem has held the signal. The repair guy said due to 2 different modems holding the signal - it is the arias modem. Arris said they will only send one more replacement and after that if that doesn’t work, there is nothing more than they will do. So basically I paid $207 with tax, for 3 months of a product. I asked for a refund and they denied it. Be warned.
No, I would not recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Replacement modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as replacement to existing Comcast modem. Better than previous version in terms of speed and protocol
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Impressed since purchase date
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth operating cable modem. Allows very fast internet. It's a bit pricey but u pay for what you get
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Works great. Nice unit. Met internet providrr guodelines and specs.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great investment
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when our cable is cooperating. This replaces our rented modem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great product. Very excited to use it for the first time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so easy to setup. I never have to reset it and it automatically does firmware updates.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dependable Modem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dependable and no issues since purchased and installed.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money to get the most out of your internet. Always get the latest and greatest because it will last longer.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent troublefree product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, troublefree product. Delivers full speed of the ISP.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Better and faster that Comcast modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is far superior to the free modem we were supplied from Comcast. Faster download as well as the upload speed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Router for optimum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected. Had to get help from optimum to set up
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wi-Fi is moving at blazing speeds now. I’ll never rent a modem from my internet provider again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This continues my use of surfboard modems and as expected was super easy to setup. Seems to handle services just fine..
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and get running. Just opened the box, took a few clicks and it was complete.
I would recommend this to a friend