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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5345 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the product's impressive speed, overall performance, and ease of use, including its straightforward setup and reliable connectivity. They also appreciate its compatibility, DOCSIS 3.1 support, compact size, and good value. However, some customers have observed that the device can generate heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,345 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with it easy in use, it also reaches a lot of square space as I have a Two Story Home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a fast modem that had more then one port. This fit perfectly and my internet speed jumped at least 20mps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem -

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that delivered as promised. Internet is now fast stable and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my older Arris, which worked great, to take advantage of DOCSIS 3.1. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS-SURFboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem - White product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would greatly consider getting this over any other brand when considering quality durability and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    amazing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and provides amazing speed compared to my SB4183 Comcast is still working out the bugs to make this amazing

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arris is a trusted brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris is a trusted brand. Easy to install. should be a great addtion to my home network

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Modem. Did the job and more. Easy set up. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our router stopped working and cable company said we needed a modem upgrade. Now our internet works again. Yay

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great. Needed this to go with the eero

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Speeds up what we had that we didn't know was bad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to use. Would recommend. Need to get a newer version now

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Quality 3.1 modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with Comcast. Stable and fast connection. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Surfboard 32x8 modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated modem to the previous Arris model. Allows for faster speeds Docsis 3.1.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    pricey but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome modem work with sudden link bit pricey but worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient and Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paired with an Eero Pro 6 is the best Wi-Fi combo out there!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent High Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem - gives you great speed if you have high speed internet access with your internet service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Great range. No issues with this product. Enjoying it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for Cox Gigablast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Cox Gigablast! Paired this with my Netgear X10 and gives me speeds of 900 mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. I love how it’s made my internet so much faster.

    I would recommend this to a friend