Customer Ratings & Reviews

Basic, functional and reliable. Easy to install and easy to use. Took 10 minutes to setup... 7 of those minutes was on the phone with the ISP to get the new MAC address setup.

This one is an upgrade for me. I had my last one for almost 3 years and then it started having issues. I’ve heard monitors may need to be replaced every 1-2 years, so that’s good. So far this one is working well and so easy to set up. I basically plugged it in and it set itself up to my provider. Great speed for my needs and I’m a gamer!

Works great and recommended by Sparklight cable. Runs a bit warm. But extremely reliable and fast.

I waited a few months to write this review so I could be sure that this modem was reliable. It is. I have been using it for the past 6 months and we have not had any issues with it. The setup was straightforward, and when we have lost the connection with our service provider ( or a power outage), this modem has restarted on its own. And it actually boots up much faster than modems I've had over the past several years.

Overall the product is working as expected. We have xfinity with gig speeds and we get full speed. Only thing that threw me off was the botton light is green, not blue like previous models. Would recommend

This modem is way better that what I was using. I highly recommend the Docsis 3.1. It’s fast and reliable.

Excellent modem that does exactly what it advertises. I upgraded to a 1gb plan and needed a modem to handle the increased speed and this did it perfectly. Set up was incredibly easy and quick. As someone who has been in IT for over 20 years I highly recommend it.

This modem is fast, and was easy to hook up with my Orbi 4500 router. All I needed to do was unplug old modem and plug this in. It is small and has two ethernet ports - a plus (they both work).

Up to true speed. I had old modem which couldn't support more than 200mb download. Get this new one and run like a champ so far. Very stable and easy to setup. This can set up on-line using xfinity app.

good speed....good performance....would recommend.

Easiest modem setup ever. I plugged it in. It did the rest. Now my internet is fast and reliable.

The device works pretty well and was real easy to setup and configure.

Reasonable price. EZ setup. fast speed and reliable.

Really works wells and made my internet speed faster (as compared to my 10 year old 1 Gb ARRIS model). I was totally shocked that it would make a difference - went from 150 mbs to 300 mbs download due to the modem.

This is the 2nd time I have purchased this modem. The first one worked great up until the house was struck by lightning. Its very simple to hook up, and the lights on the modem are easy to understand. There is even a blue light indicator to let you know when you are connected at a faster speed. This modem handles my 1g download, 35 mbps upload speeds without any difficulty.

Works great in our home. Fewer interruptions on our internet connection.

I purchased this to eliminate my monthly Cox rental fee. This is the exact same modem Cox will try to sell you for $35 more than Best Buy. Easy setup and about 30 minutes on the phone with Cox to finally speak with a technical support person who actually knew what they were doing to change my MAC address. Since I've installed the modem not one restart has been needed and my speeds on Gigablast are 900 Mbps "hardwired" consistently.

I love this modem. Very easy to set up and provides blazing speed to my mesh network.

Changed our life with its reliability for COX internet. We were using COX provided modem for internet and our reliability was awful. I purchased this modem and upgraded to GIG speed and it’s been flawless! Had COX tech use a splitter and now old telephony modem used for fax line and land line. This is a great solution for larger house if internet needs separate router and extensions for wireless access points.

Huge upgrade to my old modem. Great speeds and ridiculously easy to set up