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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5345 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the product's impressive speed, overall performance, and ease of use, including its straightforward setup and reliable connectivity. They also appreciate its compatibility, DOCSIS 3.1 support, compact size, and good value. However, some customers have observed that the device can generate heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,345 reviews
  • Rated 5 out of 5 stars

    Faster, with more bandwidth capacity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my RCN cable internet service. Old modem was taxed by all the devices on the internal WIFI, now I am taking better advantage of my 100 mbps service. Best part is that I can avoid the monthly rental charges. Paid for itself after 10 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Product Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and was easy to install and It is nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem overall. A little pricey for what you get. Some owners have reported significant amount of heat generated by this modem so you may want to get a small USB powered fan for added longevity. This did not seem to be an issue for my unit for the time that I owned it. I ended up returning it for reasons related to the service provider and unrelated to the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, and it is faster than our previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Always best to separate the modem and router.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Got 3.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running smoothly and set up was fast and easy. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have RCN cable service and modem was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works wonderfully with Spectrum service. Speeds are outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the fastest modems on the market. If you have gigabit Internet, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem works with RCN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works perfectly with my RCN monthly plan.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I needed a new modem and this is top of the line.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Decent Modem - Few issues a year later

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet has been super fast over the past year of having this modem. My only complaint is that now after a year of having it, I’m having to reset it almost daily because the internet disconnects randomly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product alot better than a modem and router in one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity said I needed to upgrade my modem. This one did the job at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with MediaComm no problem. You’ll need your own router. This is a DOCSIS 3.1 modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cable modem to use to get high speed internet without renting one from the cable company

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that works perfect and have had zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It connects using DOCSIS 3.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used no other 3.1 Cable modems, but this one. However it has been a reliable purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no major issues. Simple to connect, simple setup with wifi router. Just had to call service provider to activate device coupling to account.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect. Paired with Orbi Mesh. No dropping, on xfinity.

    I would recommend this to a friend