Customer Ratings & Reviews

Very fast and reliable. Highly recommend to anyone with small house or business.

I’m currently a Xfinity customer and I’m on their 150 service. I currently use it with a router in a different room and I’m getting constant 165-170+. Basically what I’m saying that you will significantly increase your speed. Downloads, uploads are faster and thus Modem is future proof. DOCSIS 3.1 support is an investment for time to come.

Ihave usually had a router/modem combo, but I decided to talk with one of the employees at the store about my options and what was the best for my family. They recommended separating them so that we can upgrade each separate piece as needed. After using the router for about a month, it definetly does the job and more. I have had no issues at all and my internet has been nice and speedy.

Xfinity recommended this modem on their site so I didn't want to rent so I went for it. Xfinity installer had it going in no time, fast speeds every thing was fine till we had a storm. I lost internet found out one of the 1-Gigabit Ethernet ports stopped working. I called customer service(Arris) and they sent me out a new one. I hooked it up and have had no problems since. No drop connections, fast speeds of 250 or higher.

I was about to dump Spectrum which i get ONLY internet from. (overpriced cough cough) as it seemed to be subpar. So i thought I'd replace my cable modem, this one had good reviews... and WOW what a difference! Setup was pretty straight forward.

Replaced my Spectrum modem with this and magically I have decent speeds now. Super easy setup and worked beautifully with my eero mesh. Wish I wouldn't of waited so long. The hardest part was getting Spectrum to switch over on their end.

Spectrum cable tech support recommended this cable modem to us as the most reliable unit. So far, the unit has worked well at our subscription level of 400 mps with only a couple of times (over the past 7-8 months) where we needed to reset the unit. Previous cable modems included Netgear cable modems which were also fine, but were more prone to needing to be reset from time to time.

Easy to setup, never have had a problem with it, even after power outage, super fast

Bought this to replace one rented from internet company and works great. I have Kinetic and it was compatible with Broadband, just had to call on with MAC address

Easy setup, and it performs flawlessly. You get up to the speed you pay your internet provider for.

Upgraded modem for higher speeds at home, easy set up (except for the ISP provider), and excellent performance

4 weeks in, and everything is great so far. I bought this to replace an aging (approximately 5 years old) sb6183. Setup was easy, following the web instructions. If I had called customer service, I'm sure my ISP would still have me on hold, lol. The SB8200 is from Arris, a company that makes dependable modems that just plain work. This little thing works great alongside my wireless mesh system.

Not bad for the price if you have fast internet it has a second Ethernet for 2T very easy to hook up and some time you might have to call your internet provider

I purchased the Arris SB8200 for Xfinity Gigabit Internet service as they have a deal for two years for the same price as the 400Mbps plan ($69.99). So in order to save almost $15 a month I decided to buy my own modem to replace my aging Motorola (Arris) SB6141. My SB6141 netted me 259Mbps down and 35Mbps up on my previous plan of 400Mbps down and 35Mbps up, which is great for a 8x4 channel Docsis 3.0 cable modem. So since Arris bought Motorola modem cable division I decided to get another one having had a great product with the 6141. The Arris SB8200 is also the only Docsis 3.1 modem with two Ethernet ports capable

Easy to hookup and going in no time. Great Speed! From box to surfing in no time. Works great.

We needed a new modem due to upgrading our internet speed. The investment in this cable modem is a good alternative to an internet provider's monthly rental fee for a potentially inferior product that we would not own. The up-front cost should be fully recovered in about a year and a half. There were no problems with setup or ISP provisioning. Speed is good, works as expected so far!

Purchased this item to lower the cost of internet service by replacing the modem I had been renting monthly from my internet provider. I chose Arris because that was the brand they used. Installation was simple, and I just had to give them the IP address of the device, and they activated service

I had the Arris SB6183 for years, never had any issues. I decided to increase my internet speed with my ISP. Bought the SB8200 to accommodate the increased speed from DOCSIS 3.0 to DOCSIS 3.1. The SB 8200 was extremely easy to set up, just called COX and in 10 minutes everything was up and running. It has been working falsely as did the SB6183. Ordering online from Best Buy was fast and easy.

Superior Brand. Superior value. Easy to operate excellent price. Trusted&Quality brand

This modem replaced an Arris 6183 that died when our building was hit by lightning. Set up with Xfinity in Houston was a snap. Went through a couple of firmware updates and we were up and running in less than ten minutes. This unit is much more reliable then my previous 6183. We pay for 150mbps with Xfinity. We consistently show 175-185 mbps down with 12-23 upload. A bit on the expensive side but still highly recommended.