Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Angle. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Left. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Alt View 11. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Alt View 12. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White

Model:
SB8200
SKU:
5839003
Highly rated by customers for:
$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5345 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the product's impressive speed, overall performance, and ease of use, including its straightforward setup and reliable connectivity. They also appreciate its compatibility, DOCSIS 3.1 support, compact size, and good value. However, some customers have observed that the device can generate heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,345 reviews
  • Pros mentioned:
    Overall performance

    AWESOME BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Reliable. Gets the job done. Worth the price. Works well with my nighthawk router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    No nonsense installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in, turn it on. Really easy to install and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No issues using with xfinity gigabit service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy set up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and worked well with my Wow internet and eeros

    I would recommend this to a friend

  • Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home network upgrade to separate the module and router. Love this compact unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the Docsis 3.0 and this one is even faster.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Work's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work as promised. Very easy set up. Only wish the second ethernet port would work automatically without the need of permission from your ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    it works

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a modem, how would you rate a modem? it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And easy to use. Comcast setup went perfectly and now I'm having fewer issues w/ my internment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Works great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been a great purchase! Our internet is running smoother

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated to this modem from a 5yr old modem and our speed jumped greatly.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Great Modem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, runs a bit warm but no issue, very stable connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good and reliable product. I would recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had older model, upgraded to this had up to 900MB in house just fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Simple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and worked right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Internet items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great hooked up easy i would recommend it

    I would recommend this to a friend

  • Great upgrade.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old Cable modem that I bought at Walmart for 13.00 on clearance. It could not deliver the new internet speed of 400. Once Suddenlink finally sends the correct speed, I expect to be up and running at full connectivity. It was easier to get it set up than to get Suddenlink to 'ping' it and get the mac address into their system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    ARRIS Surfboard Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Router available for the dollar. Easy to use and setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Arris

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from my old Motorola. So far good. No interruptions while playing xbox/streaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for high speed internet. Lots of internet used at our house

    I would recommend this to a friend
Page 173, Showing 3,441-3,460 of 5,345 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.