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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5345 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the product's impressive speed, overall performance, and ease of use, including its straightforward setup and reliable connectivity. They also appreciate its compatibility, DOCSIS 3.1 support, compact size, and good value. However, some customers have observed that the device can generate heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 5,345 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works like a charm. Works as intended, unlike the SB6190 and the Puma 6 chipset nightmare.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Just follow easy instructions and it connected with no issues to Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top tier

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best modem around to get paired with a mesh or standard router

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great upstairs and downstairs, my internet does not disconnect as much anymore

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. It was not on spectrum’s list but out of rocking and rolling.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I hooked this up my speed increased! Definitely purchase a modem instead of renting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the earlier model. This one does a good job. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better system performance now, we love it. it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARRIS SURFboard 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem. Internet service much more reliable now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris made it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy install, paired with eero router could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for Comcast and provides speeds faster than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surf’s up!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s go surfing now. Everybody’s learning how. Come on surf safari with me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Zero complaints so far. Internet works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Modem to handle my gigablast internet speed !!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Just call your provider and in minutes your up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very good modem. Faster speeds after installed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first modem to own. Always rented from cable company. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im on cox cable and this modem is recommended for giga blast performance. It delivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a few weeks of using this and I am very happy. Up with gig speed now, using with cox communication. Has not lost signal once. Has 2 cat connections capable of gig speeds on each which is awesome but with our provider is useless since it would cost and entire extra internet plan. This modem is a great upgrade for the next 5 years, let's see if it can last that long.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME AWESOME!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is just AWSOME... The speeds I get are out of this worlf

    I would recommend this to a friend