Customer Ratings & Reviews
- Model:
- SB8200
- |
- SKU:
- 5839003
Customer reviews
Rating 4.6 out of 5 stars with 5346 reviews
(5,346 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's impressive speed, overall performance, and ease of use, including its straightforward setup and reliable connectivity. They also appreciate its compatibility, DOCSIS 3.1 support, compact size, and good value. However, some customers have observed that the device can generate heat.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
fast internet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had any problems with the internet since buying this
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Arris product I purchased, very easy to install.
I would recommend this to a friend Rated 5 out of 5 stars
JR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. This was one of the models on my cable providers list and they activated it and updated without problems. If you have bright lights in the room, it is difficult to see the lights on the modem. I would recommend that you turn of the lights in the room to view the modem lights.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
New modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace our Comcast works just fine no issues
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device, helped to fix my issue in my new house.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid modem, easy enough to set up and hook to your wifi unit
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Able to take advantage of fast speeds to download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are now able to take advantage of faster speeds to download.
I would recommend this to a friend - Cons mentioned:Heat
Rated 2 out of 5 stars
Surprised by all the bugs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had SB6190 for the past 4 years with Cox paired with Asus AC1900 with No issues! I upgraded to cox Gigablast and decided to purchase this modem along with a Netgear nighthawk AC2400. I’ve had nothing but issues, this modem would get very hot and would reboot automatically about 4 times daily! I’ve called Cox and did everything possible but still the problem continued. I returned my 1st modem in exchange for another one hoping I just had a buggy modem. I was wrong.. had the same issues. I ended up getting a Netgear CM1000 and haven’t had any issues with rebooting, everything is working as it should. I really wanted to like the SB8200 since I’ve had such a good experience in the past but ended up disappointed. Hopefully they will fix the bugs with a software update.
No, I would not recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem! Easy setup and connection is fast and smooth.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Works as it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced previous 2 plus year old modem with same model. Works fine. Just typical pain of activating with Xfinity.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem - White is a great perfomer
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Good product! Good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had no issues with this product. It was exactly what we needed.
I would recommend this to a friend Rated 5 out of 5 stars
ONLY Arris
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only brand of modem I'll buy. Numerous cable techs have told me to stick with Arris. Provides the most consistent and stable connections.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup very fast!! works great with the eero mesh router
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One my ISP setup the connection, I was good to go. Installed and ready in under 5 minutes.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Overall satisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price, powerful enough, serve the purpose.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely reliable moduem great price, easy to use. Great customer service
I would recommend this to a friend Rated 5 out of 5 stars
it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works what else needs to be said its small and no issues
I would recommend this to a friendRated 5 out of 5 stars
modem/router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A representative at Xfinity had recommended that we purchase our own modem so we could save on our monthly bill. What price she told me was pretty far off and also did not mention that we would also need a router. So instead of $50-$60 it cost about $240 but at lease now won't need to keep renting a modem every month from Xfinity.
I would recommend this to a friendRated 5 out of 5 stars
technition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to upgrade my cable modem. its alot more stable now
I would recommend this to a friend