Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Angle. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Left. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Alt View 11. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Alt View 12. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White

Model:
SB8200
SKU:
5839003
Highly rated by customers for:
$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5348 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the product's impressive speed, overall performance, and ease of use, including its straightforward setup and reliable connectivity. They also appreciate its compatibility, DOCSIS 3.1 support, compact size, and good value. However, some customers have observed that the device can generate heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 5,348 reviews
  • Pros mentioned:
    Overall performance

    Good little modem

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done ... dunno what more ha need to know

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great with my orbi system Great price 2 ....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Nice Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very Nice Modem for high speed internet plans

    I would recommend this to a friend

  • Preseverence!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesperson first told me that this Best Buy did not have the 3.1 Modem I needed, but they had 25 at Paradise Valley. I asked her to write the address for me, and as she reached into a bin for something hard to write on, she picked out a box that happened to be the 3.1 Modem I needed. Apparently, some had just come in. Success!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great beginner Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues so far and this modem works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well have no problems with this modem. a little pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far................................

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Working great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great so far. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it's supposed to do. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    surfboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, seems to be an improvement in capacity over old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product, for anyone upgrading to faster internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    No Issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I'm not a tech person and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Works

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to setup because it is plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, make sure you buy a separate router. I am using this with a Netgear RAX10.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Easy set up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Supper fast pick up and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to install

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great and handles everything I have

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on the fence regarding modems, buy this one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works much better than the Cox Cirrus modem I was using!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good and Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it while upgrading the router. Pretty good in term of quality while comparing with the other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does it job no complaints would buy again

    I would recommend this to a friend
Page 189, Showing 3,761-3,780 of 5,348 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.