Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Angle. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Left. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Alt View 11. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • Alt View 12. ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White.
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White

Model:
SB8200
SKU:
5839003
Highly rated by customers for:
$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5348 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the product's impressive speed, overall performance, and ease of use, including its straightforward setup and reliable connectivity. They also appreciate its compatibility, DOCSIS 3.1 support, compact size, and good value. However, some customers have observed that the device can generate heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 5,348 reviews
  • Pros mentioned:
    Overall performance

    Reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company always makes great, consistently reliable modems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fast and reliable so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced modem from cable company. So far it’s running great. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Helped Speed Things Up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem definitely helped speed up our internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nice piece of gear

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well even when loaded up with a dozen or so devices.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Great modem for a big family!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We have 27 devices connected and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, but keep in mind this is modem only you also need router

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    ARRIS

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help a fairly reliable for the price could distance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work well. not the best as far as feel in structure but seems to work well.

    I would recommend this to a friend

  • Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Perfect. Innovative. Small. Internet. The future.

    I would recommend this to a friend

  • Fixing internet problems

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband takes care of his mom. And always replace what it wrong a her house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    A little tricky setting up but works fine.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant tell from the old but suppose I will over time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best on the market! There isn’t anything else worth buying.

    I would recommend this to a friend

  • Cox Gigblast supported

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good modem that cox gigblast internet will support

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Fantastic modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After sticking with the local cable company modems and struggling with drops on multiple instances, we tried this modem. It is pricey, but worth every cent.No drops, better speeds and just overall much, much, much more consistent service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Super fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing product to use and helpful In speed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. 32x8 gives lots of channels. Never any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Top notch cable modem!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch cable modem! This modem is worth every penny.

    I would recommend this to a friend

  • Good modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem for the price comparing to the other modem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    A good choice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and reliably with my Xfinity gig internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    great Modem, very fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i a very happy with this puchase this modem is vey fast, i highly recomend it

    I would recommend this to a friend
Page 190, Showing 3,781-3,800 of 5,348 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.