Customer Ratings & Reviews

Great modem, works flawlessly. I would give it 5 stars but only 1 of the 2 ethernet ports is usesble as a network port....read the fine print.

Easy setup and works flawless so far. I purchased this unit on the advice of a internet tech to replace my 3.0 modem. I stream TV and this modem delivers the speed required for HD viewing.

Cut the cord recently, switched providers and bought all my own equipment, this is super small and it runs everything w' zero hiccups along w' a NGNH router. Very affordable and easy to set up with nearly any provider.

I already had a wireless router. This was to replace a netgear cable model/router that was starting to degrade. Set up was easy. So far it's worked well for us. Before swapping it out, our streams used to pause a lot. After the change we have not had any issues.

I switched from AT&T to advanced cable to get better speed. It was a much better deal to buy the cable modem then to pay $10 a month to rent it from the cable company. The cable modem is very good quality

This modem works great. I used it with Comcast and it was easy to have Comcast connect it. I would definitely recommend to use. I have 5 smart tvs, 4 tablet devices, 4 laptops, 10 cameras, and a ton of other things and it's able to handle everything

We were renting the "required" modem from our internet provider for $14.99 or something a month and paying for 100Mbps service. We would rarely get above the mid 40'sMbps. This modem was recommended and really after ten months of not paying to rent a 1970's era modem from our internet provider this one will be free so why not? We had to call them and provide the modem info for them to connect it, and instantly we were getting the 100Mbps that we were paying for. This has been rock solid and absolutely doubled our internet speed with the bonus of being free after ten months and then saving us money each and every month after.... I have recommended this Modem twice now and will continue to recommend it unless it dies an untimely death. Some people say it runs hot and ours does not, though we are running this thing at its lowest speed so not much load on it or going through it.

I've been using Motorola / Arris modems for the last 20 years or so. These modems are very reliable and easy to hook up. Highly recommended.

Solid router, this is the second one we have bought from Arris after a power surge killed the first one. Very reliable and fast!

Love it, got rid of my old crap ,no problems with this one.

Very easy to setup and get using. Small size helps when trying to find a place to put it.

Definitely needed for our set up and grateful that it works fast and connects. It’s easy to set up.

This was easy to set up and it worked as expected right out of the box. An easy call to Xfinity and I was back in business.

After Comcast claimed to have upgraded my speed to 175Mbps and I was still getting the same old 140 or less I decided to try the modem that Comcast had been recommending for the past year. The new modem did not install as automatically as it was supposed to do. But after some time with Xfinity technical assistance we got it working. Speed tests now show a consistent download rate of near 200Mbps. Very happy with that. Oh, the heat problem you see so many comments about - not at all noticed. In fact the SB8200 runs cooler than the old SB6121. Very happy with the machine after almost one month of service.

Easy install. Windstream hook up was a little time consuming; but that is on Windstream. Performance is excellent. NO buffering; fast downloads and uploads.

Simple set up with activation by our internet provider only the slowest point of the process. So far good upload and download speeds

I’ve been using this for a few weeks now, upgraded my internet speed and need a new modem. It seems to be working great, no problems. Easy to hook up and has capacity for even higher speed rates down the line. We like that it is separate, because my other equipment didn’t need upgrading.

Best bang for your buck for gigabit speeds. With the help of ISP was able to setup in a snap.

Easy setup. Just plug and play. The hardest part was waiting in queue with my ISP so I could get the modem's MAC address registered. My previous modem was the older version and it lasted me several years. Blazing fast speeds. I'm already thinking about stepping up my Internet speed to take advantage of the modem.

This modem has been so great and super easy to install. Very fast and I haven’t had any issues with my internet using this modem.