Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,253 reviews
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Works great with Xfinity and Google Wifi
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fastest Modem I have had. Swapping to this made the best use of my Xfinity internet. Actually allowing me to reach the top speeds with my highest package. There are definitely better modems but for this price and how insanely well it performs its perfect
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Lag
Rated 5 out of 5 stars
It is as fast as it’s rating
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hooked up the modem to a wireless gaming router capable up using the 10 gig rating. Needless to say my son was extremely happy. He is no longer having having a lag problem using his xbox.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice modem at good price point.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and works well with eero mesh system. Would buy again at price I purchased it.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Met all my needs and works sufficiently. Happy with purchase
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Works with Optimum cable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to choose between this and Motorolla but ended up going with Arris due to compatibility with Optimum. Works great so far.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Work great with cox cable service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
worked well with my cox cable internet service and nighthawk router. In order to use with cox I had to call customer service and have them add it verses self activation. So much more reliable than my docs is 3.0
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
A modem that delivers
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup and works flawless so far. I purchased this unit on the advice of a internet tech to replace my 3.0 modem. I stream TV and this modem delivers the speed required for HD viewing.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Great speed to router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to upgrade to get faster internet speed from provider. Set up was easy and am getting great speed for all 30 devices that pull from household. Would recommend this modem for anyone with speeds up to 1000mps.
I would recommend this to a friend
Pros mentioned:
Overall performance, Setup
Rated 5 out of 5 stars
Solid product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. I bought this because I needed to upgrade from an older model that I had for years. It works great and has a simple setup. If you need to trouble shoot it's all online, so that's not super convenient, but if you have a smartphone you're good.
I would recommend this to a friend
Pros mentioned:
Connectivity, Overall performance
Rated 5 out of 5 stars
Arris modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I updated our modem with the newest Arris model. Performance is great. Better connectivity than my older model too.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
The Best Modem
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure where to start, but this modem is amazing! I’ve had it for 3-4 years now after swapping out the horrible spectrum modem, and I’m getting excellent upload/download speeds. No problems using this modem and an updated spectrum router at all. Also, it’s so much better gaming with my son online via Ethernet connection. I’ve already told many friends of mine to switch to this modem.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Fast!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast connection and download speed. I have had no issues with this production
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Cable modem
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I switched from AT&T to advanced cable to get better speed. It was a much better deal to buy the cable modem then to pay $10 a month to rent it from the cable company. The cable modem is very good quality
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Worth every penny.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cut the cord recently, switched providers and bought all my own equipment, this is super small and it runs everything w' zero hiccups along w' a NGNH router. Very affordable and easy to set up with nearly any provider.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Fast
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the first cable modem I have ever purchased and it was easy to set up. Its also much faster than the modems mediacom rents to people.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. When I was leasing from my internet provider I get getting bogged down. Ever since I switched to my own, I haven’t had any issues.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Good value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded parents internet and needed a capable DOCSIS 3.1 modem. There are others available, but the Arris Surfboard series provides the most bang for your buck. Quick and easy install.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Good Modem. Fast, Reliable
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good modem, easy enough to set up with xfinity. Just attach the cable and call them up to add the device and you're pretty much set to go. Speed test showed me getting download speeds over what I am paying for so this will not be a bottleneck anytime soon.
Have only reset it a handful of times over the course of the last 10 or so months.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Ditch what the cable provider has and get this
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was tired of using what my cable provider had in my home. This has been a flawless transition for my internet speed and capability
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Smooth and simple!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and easy to install! Everything was a breeze!