Customer Ratings & Reviews

Got this modem after mine broke. After getting modem setup found that my internet speed tripled from my old speed

This modem is super fast. Our Internet speeds were in the 55-60 mbps range before adding this modem. It is now between 390-400 on a consistent basis. It was very easy to set-up, as well.

I had to choose between this and Motorolla but ended up going with Arris due to compatibility with Optimum. Works great so far.

Docsis 3.1 is needed if anyone is running a Gig or more for their internet service. I just hooked it up, and it runs well so far. I've used the Arris brand for my other modems, and no issues. Everything is good so far, will update if problems occur.

This was purchased when we upgraded to gigabit internet speeds. It’s worked flawlessly so far. Simple set up - plug it in. I’ve been getting around 955Mbps consistently for all my speed tests when I run them.

I returned the ARRIS Surfboard SB8200 because it was more advanced than what I needed for the internet speed I currently have with my cable provider. The modem itself is high quality and clearly built for much faster plans, but I couldn’t fully take advantage of its capabilities, so I chose a model.

This is the first cable modem I have ever purchased and it was easy to set up. Its also much faster than the modems mediacom rents to people.

After upgrading to a 200 MBPS service, my original modem was not compatible with this upgrade. The ARRIS SURFboard 32x8 DOCSIS 3.1 can handle our three TVs streaming internet broadcasts, plus computers and tablets without annoying buffering and dropouts.

Easy to hook up and get running .No problems as of yet.

I purchased this modem to replace the modem/router combo I was renting my my service provider. This was easy to connect and setup with my ISP. I have had no issues with it yet, and it was also easy to connect to my router. Highly recommend.

Not sure where to start, but this modem is amazing! I’ve had it for 3-4 years now after swapping out the horrible spectrum modem, and I’m getting excellent upload/download speeds. No problems using this modem and an updated spectrum router at all. Also, it’s so much better gaming with my son online via Ethernet connection. I’ve already told many friends of mine to switch to this modem.

Had the Surfboard SB6141 I believe that this one replaced. Nothing was wrong with it, I just upgraded my router and decided it was time to replace the modem as well since the other model didn't support the speeds I was paying for. Install was as straight forward as could be. Provisioning it through WOW did take a few tries of them pushing the signal through. After about 10 minutes online with the chat bot everything was up and running. Speeds increased as well as stability.

I updated our modem with the newest Arris model. Performance is great. Better connectivity than my older model too.

Excellent for more 2 bedroom townhouse have it upsta3 get good connection in the basement which is longest distance

This modem is fast. I have Xfinity internet and have used their monthly all in one rental modem/router. I used it in combination with an Eero mesh router system. I know you shouldn't but it gave me "free" unlimited data caps when I rental their modem. Even though their app shows I'm getting advertised speeds of over 1000 Mb when connected directly to their modem, I get less than ideal when on the Eero mesh wifi or the ethernet port. I know that my Eero maxes out at 350 over wifi but I was never able to obtain those speeds even on ethernet backhaul. After swapping Xfinity modem for this one, I can say that my problem is resolved. Speeds are saturated and I get gig speeds when I'm connected directly to one of the Eero routers' ethernet ports and over 300 Mb on wifi.

Purchased this in combination with a Linksys Velop series mesh router system. Leaps and bounds better. Automatically configured and set itself up when connected. Nice that I didn’t have to speak to a Cox representative. Worth it.

Currently using this with Xfinity and getting 1000mbps when hard wired to the back with PC. To set up the modem, I needed to call Xfinity and get them the MAC address off the back. This is outperforming the one they provided hands down.

Good overall modem. upgraded from the sb6900. This one is docsis 3.1 while the other was 3.0. Supports faster speed. Pretty happy with it.

This is an upgrade for me from my sb6183 modem. Glad it's working great. I have had no issues with it but it does run warmer than my previous modem. I have a laptop cooler underneath it to help disipate the heat. I definitely think it was worth the upgrade!

Works perfect, easy installation and no issue for setup