Customer Ratings & Reviews

I have bought 3 Arris Surfboards for various places. They work so effortlessly and reliably. I never experience the issues I did with lesser quality or units supplied by my ISP. Prices are reasonable and they work fantastic.

Excellent performance at a great price. Speeds from this modem are very good. Can’t go wrong with this. Using with xfinity and it was easy to setup and use.

I purchased this thinking that there was an issue with my new Router that is Wifi 6 protocol. However, it appeared that it was my firmware for the router that botched things up. Well I ended up liking this product so much I decided to keep it. This is Docsis 3.1 ready so it is future proof. The product handles Gigabit Speeds and up! This means that this should last you for several years. The one thing I like about this product is that it has to ports in the back, which I run to my PS4 and I get every bit of bandwidth I pay for and with WIFI6 my home crushes gaming, work, Zoom/Skype teleconferences, and also makes our internet blazing fast. This is the bleeding edge and a good product by Arris, definitely would recommend this to anyone that has a really high speed plan.

Easy to set up and get started I would definitely recommend this to anyone who is looking for good equipment.

I have found ARRIS modems to be good, reliable equipment. So far my new modem is doing great!

Threw away my xfinity router for this. Speeds are consistently 400+ mbps ever since I got this

The modem itself has worked without issue since I picked it up. I've reached ~800 mbps so far but I'm sure that's due to either the file host or COX itself, not the modem. I'd recommend buying your own modem rather than renting them from the cable provider.

 Performs better than my old one and much cheaper than renting one from Xfinity

We have not had any problems with our internet since installing. Before, the streaming would be slow and would “buffer” constantly. This was a good investment.

Great router. Did not see any connectivity issues. Would recommended if you need 500+ mbps speeds

Excellent modem. Does everything I need it to do. Easy install. Excellent telephone service -- you get to talk to a real person if you run into difficulties in setup.

Modem is great, easily gets the speeds it says. Don't like that the second ether port on the back doesn't really work well. When I try to use it, what is plugged in gets nothing and what is plugged into port one runs slow. But as long as you only use port one, it is great.

Works with Optimum Internet. Just make you call Optimum to register the device. But if you are reading this, seek a better internet provider. Fantasic Modem, easy to setup and it increased speeds and I'm saving 120$ a year now.

I'm on Xfinity network and this leveraged my gigabyte internet well. Held a solid connection when there were no Xfinity issues. Small form factor but solid.

plug and play (with a phone call to you internet supplier) and your ready to go. Up to 10gbps allowed so I want need to upgrade for a long time. Once it was set up I was ready to connect it to my router. Easy 1.2.3. Installment.

Easy to set-up, pretty much plug and play. Worked well with Xfinity service.

I needed a new cable modem since my ISP started charging a rental fee for a ancient modem. With this modem I was able to upgrade my service to 600 Mb and it works peerfectly. Other reviews said it ran very hot but I haven't noticed that at all.

The Arris SurfBorad 32X 8 DOCSIS 3.1 Cable model is a great product. It was easy to install and will allow me to receive more download speed across all devices without experiencing a drop in performance.

Reliable and easy to install/troubleshoot The ARRIS SURFboard SB8200 is a work horse!

This modem actually gives the proper speeds we are paying for, unlike the rental modem that spectrum provided. Installation was really easy, but remember to register if from your phone that is not connected to your wifi.