Customer Ratings & Reviews

Love the size of this unit, it has made internet surfing seam faster. I have used ARRIS products for several years and have never had any problems with any of their products.

It was very easy to set up and worked great afterwards.

This product is compatible with my internet company and offers the newer technology. I haven’t had any issues with this product.

This unit replaced an older basic 7 year old ARRIS Surfboard modem that finally stopped working. This one is an upgrade. Installation was easy and it has been working flawlessly. The old one must have been slowly dying because my internet is running more smoothly and seems faster.

Was easy to set up and works with COX Gigablast Internet. Updated my router as well and now download speeds are really fast. No more waiting around for downloads or streaming media! So far zero problems with it.

This modem is somewhat smaller size and also the footprint is smaller. That's always a plus. It has worked extremely well. It didn't "like" working with the Guardian Hub though and had to have a tech person come out and figure it out. Would recommend this to other buyers.

I was in need of a new modem for Suddenlink. The one I had was a zoom modem but I wasn't getting the speeds I was paying for which is 400mbs. I was getting half that. Plus the modem was going in 10 years old anyway and the modem was only programed to give up to 300 and I was getting frequent disconnects. So I came across this modem trying to see what I would need to get after contacting suddenlink what kind of modem I needed for the speeds I'm paying for and they said I would need a docis 3.2 or 3.1. either way they said I would need this type of modem and I bought it and so far I am happy with the purchase. I had to call Suddenlink to help with the self install but after that was said and done I am now pretty much getting the speeds I am paying for.

Small footprint, easy set-up. Recommend to a non-technical friend and she had it connected within minutes!

A good reliable cable modem. The last one I had of this brand lasted a decade. This one works just as good as that so far. No lemon here

I had issues crop up with my Netgear modem when switching to gigabit speeds. I ended up purchasing this modem and can say I'm not disappointed. Works great. Took very little time with Xfinity to get up and running.

Yes, I would buy it again. It’s very fast and small size to on the end table.

Needed a DOCSIS 3.1 modem to achieve the increased internet speeds offered by my ISP. Worked out the box and have no issues.

Modem works great, and also works with Comcast’s gig speed internet. It takes a little bit to explain to comcast what service you want, they get confused with the fiber gigabit service. Modem runs a little hot, but no issues so far.

Super fast and works very well. Very easy to set up.

The set up was easy. It’s the internet provider that makes the process difficult. We were changing out the internet provider’s modem. This is a very suitable modem for the internet package we have.

i have always liked the SurfBoard series of cable modems, going back decades. they basically give me no trouble, and they last forever.

Arris has been the cable modem leader for a long time. This is the top of the line unit, complete with DOCSIS 3.1 capability. Worked flawlessly straight out of the box. Expect it to continue like that for years.

Very fast. Easy setup. This is the second Arris modem I purchased and only replaced the old one because it wouldn’t accommodate the bee speed I needed. Both products were excellent.

Been as good as advertised. Consistent, reliable, and produces fast speeds, I’ve been happy with Arris Surfboard modems for over a decade and see no reason to switch.

Tom the tech was awesome. He found the problem with our old modem and suggested the Arris and everything works great.