Customer Ratings & Reviews

Its good and fast. Fairly simple set up and works with spectrum. No weird drops or finnicky connection. Its a good router for small/medium size homes and perfect for gaming/streaming.

I got this model as it’s a 3.1. My cable company requires this 3.1 for its 1Gb service. I also am trying to future proof my purchase as this modem is supposed to support multi Gb speeds when they become available.

Setup was easy, all necessary accessories were included. Upgraded internet speed required a modem that was 3.1 compatible and I have had no issues since setting this up about a month ago.

This is the best modem I have ever bought. It's easy to setup, lightening speed.

A great modem to handle fast Internet speeds. An excellent choice is you're looking to do a little bit of everything.

If you're in LA, and on Spectrum this device should be supported. Took the tech a few minutes over the phone to get it dialed in but has worked flawlessly since then. Have noticed an uptick in speed since installation.

Setup was easy. Works great. I did have to call COX and get them to load the modem on their end.

Solid modem. Able to handle gigabyte speeds easily.

We had to upgrade out wi-fi system and were having streaming issues with our old system. We had an older Surfboard that had served us well but it only had to handle a few items. Over the years we kept adding more 'stuff' for our older modem to handle to where it was almost on overload sometimes during the day. So-o-o we got this one at a Best Buys rep recommendation and are we glad we followed it. This thing has been absolutely fantastic. It has the upload and download speeds to where NOTHING is ever on hold or waiting while streaming . If you are in need of a new modem, get this one and put a smile on your face.

Easy to set up and is clearly better than other brands I have used.

No issues. Connected well and good quality. Most affordable option.

This DOCSIS 3.1 cable modem from ARRIS is a first-class product you will not regret purchasing. Easy setup, and crazy fast. If you've put off upgrading your cable modem, the performance increase alone is worth the money.

Excellent. Very fast. No issue. Easy to configure. I am using this for xfinity internet service. My plan is 400 Mbps and I am getting around 437 Mbps which is more than my plan.

Fantastic purchase. Would definitely buy again. Highly recommend

Seemes to work well as intended and with going up to 3.1 allowed me to move up my internet speed.

Easy set up (had to call ISP to add this device to my account) great speeds, would recommend.

Works well & it was easy to set up. We use it with a Google Mesh router & have no issues.

Upgraded my earlier Arris 3.0 SURFboard to the Arris SURFboard 3.1. I have Comcast and DirecTV, works very well and the speed is lightening FASSSST!

I bought the ARRIS Modem to replace my "rented" modem from my provider. The setup was easy and it was up and running within 10 minutes. No problems so far and I am very happy with the product.

Great device to supply you an internet connection. Easy setup and speeds are consistent