Customer Ratings & Reviews

Gets great speeds and stays working. If you have a good router too, you won't have to restart your devices often.

I replaced the modem my ISP gave me and I’ve never had to reboot it since. Works great, connects great and keeps me online without having to turn off and power on again over and over.

Solid quality device when you just need a modem without extra features!! Good to find it at such a reasonable price

Great product. When I was leasing from my internet provider I get getting bogged down. Ever since I switched to my own, I haven’t had any issues.

compatible with com cast business Internet. I need this for my small office and works well with 300mbps speed

Great product. The way to go. Do not rent just buy one.

Bought this modem in Oct of 2021 and it has worked great up to this point (July 2023) Starting in July I have been having problems of losing my internet connection. I contacted my service provider and they can’t find any problems and have started that it MAY be the modem. I have this modem paired with an EERO Wi-Fi router. The two have been fabulous and if I can find out what is actually going on I will update this post.

Easy to install. Works great. Tech explained well

great speeds compared to the 3.0 i had easy hook up if you dont use comcast

If you don't know what you're doing and looking for the best modem to get, purchase this one. It's the best Arris Surfboard modem out. Spend the extra money, it's worth it. This one also supports DOCSIS 3.1, so it's future ready. Word to those who don't know. DO NOT use modem/router combos (even the Arris SB ones)! Buy a modem only, and a separate router! I bought this modem to replace my previous Motorola/Arris SB modem (looks almost just like this one). Besides, it was to upgrade anyways.

Router had a couple issues getting set up, but no issues since then. Provides good speed and connectivity.

This was quick and easy to set up, ive had it for 3 months and havent had any issues

Reliable. Getting all the speeds supported from my ISP

Great modem. Had to call my cable company to activate it. Even though the modem is not officially supported by my internet provider, they griped and then activated it for me. The modem is fast, plug and play, and future proof. It already has a new hardware / algorithm set up, so when the cable companies introduce a faster algorithm, the modem is ready to accept it. Overall, paying more now will mean you will have a great product today, which will still be good five years from now. This will save you money in the long run, stave off issues, and give you the good quality, fast internet that you pay for.

I bought this as a "future proof" alternative to renting a modem through the cable company. Very easy to set up and compatible with most cable providers. (I, for example, use Comcast.)

I was tired of using what my cable provider had in my home. This has been a flawless transition for my internet speed and capability

Does what it is intended to do, easy setup, just follow a few simple steps and thats it, you're connected, at stable speeds. The only thing Im trying to look into is sudden drops for a few seconds, not sure if its the modem's fault. But overall I trust this brand, I've had experience with them.

A great device. So far doing what it was brought for.

Needed to replace an aging modem. This was one listed by my cable company as compatible with their network. It's worked pretty well.

I have been using this modem for over a month so far without any operational issues. The set up was very easy to do and took very little time. The modem has been running great and would recommend this to a friend.