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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5325 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,325 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Highly Recommended Modem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good modem for the price. Works well and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    ARRIS Surfboard SB8200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast modem and was very easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save money, buy this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for a new Comcast connection (the broadband service I had previously relied on was not available in my new apartment building). I do not work from home so I opted for the 600 rather than gigabit, and this modem is more than able to handle the speed. Once I got the modem registered with Comcast, I was good to go. Plugged in my eeros and haven’t had an issue since. Online ordering and in store pickup was super fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it was designed to do, good price, and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple,. Always works,. Best brand in my opinion, when you want a cable modem. Highly recommend. Compact size also makes it easy to place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the most stable AARIS modem I have owned. And the speed is legit. A little pricey. If it was $130 or less, I would give it excellent value. But nit picking on that mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Full Speed Ahead (and then some)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I get the internet speed I have been paying for. Nearly 2 years I have been promised 300Mbps, from my provider, and still usually only averaged between 220 to 245Mbps. I researched cable modems that I could own, and followed recommendations for the Arris SB8200. I now test regularly to 330Mbps and as high as 345Mbps. This cable modem is an asset to greater internet speed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a powerful router! I exchanged my Spectrum router fir this and there was a noticeable difference - no dropping service!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife started working from home this provided me with the needed upgraded speed that was needed, is compatible with multiple cable providers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un expected quality. High speed and stablity. I have live streaming and the product still working at a very high efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to stop wasting money on Xfinity's modem. Bought this and set up was easy. I haven't had a problem with it. Works well with gigabit internet

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Replaced 6 year old SB6141

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous SB6141 DOCSIS 3.0 lasted 6 years. ISP upgraded us to 300 Mb service and we started having some unexpected resets and variable speeds. The SB8200 was recommended by ISP and installed with no issues. Registering the warranty was simple via smartphone, although I question why they needed access to pictures and files on the phone. Deleted the app as soon as registration was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The way to go. Do not rent just buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Immensely Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with my Internet Service Provider. The download speed was over 700+mbps. I was testing during peak hours with multiple devices connected. I'm sure I could get closer to 1 Gbps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    First modem I've bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had about a month. Haven't had any problems yet, only thing was had to call my internet provider and let them set it up to my account. Works great so far. Everything is really fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as expected. Ditch your ISP provided cable modem and buy this. Save the monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected and speeds are great..great way to cut the cable bill!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the $$$ if you want blazing fast speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet set up now consists of this modem and Google nest for the router. Previously was paying Comcast to rent their modem/router combo, and was constantly getting horrible speed and losing connection due to having multiple devices connected at once. In the worst spot of my house I previously had 25-50 mbps if I was lucky, after installing this with the Nest I tested speed and had 300 mpbs + in that same area. Highly recommend the switch especially if you are using the comcast set up, it will save you money in the long run and more than likely double your speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very fast Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and works great. Very fast internet speed and works well with EERO wifi. Great customer service to help during the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    MOTOROLA MODEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have 2 wan ports. Good for two different networks. I like the gigabit speed. I had good luck with this modems. I hope this one will last as long as the other on.

    I would recommend this to a friend