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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,254 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, much faster than the one it replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy to Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to set up, gets the job done for gigabit speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Cable Modem (DOCSIS 3.1)!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my internet to 1gb and needed a (DOCSIS 3.1) Cable Modem to get the most out of my connection. It works as advertised and at a reasonable cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected and speeds are great..great way to cut the cable bill!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save money, buy this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for a new Comcast connection (the broadband service I had previously relied on was not available in my new apartment building). I do not work from home so I opted for the 600 rather than gigabit, and this modem is more than able to handle the speed. Once I got the modem registered with Comcast, I was good to go. Plugged in my eeros and haven’t had an issue since. Online ordering and in store pickup was super fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it up and running in no time very easy. Just make sure you have the app for it already set up and you already signed up. Also it would be helpful if you had the app for your internet provider. You will need some information off of that

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the SB6141 to use on Cox. Easy install. Getting speeds advertised by Cox and low ping. My Ooma voice works better now & very stable with online gaming. Does get hot but runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose not work right out of the box. You will most likely need to contact your internet provider to give them the Mac I. D. and to schedule a tech to come out to tone your line (This part will need to be done if you are upgrading your internet speeds to faster speeds). Have not had any issues with this product at all and now I am finally getting the internet speed that I pay for. If you need a stable land modem I would definitely give the ARRIS SURFboard 32 x 8 DOCSIS 3.1 Cable Modem a look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Good Medicom DOCSIS 3.1 upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Arris 3.1 from a 3.0 to take advantage of faster speeds and bandwidth offered by Mediacom. I was pleasantly surprised that I could activate the modem and upgraded my ISP all online. Quick easy setup, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Blazing fast, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been reliable, blazing fast, and was very easy to install. After a quick call to Cox to switch the modem over on their end, we were up and running in about 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    New modem for 1gb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful modem. Went from the bottom version to this and a HIGE diff in connection and speed given! Very easy to setup as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price for gigabit internet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is well worth the price if you have gigabit internet. It can keep up with multiple people actively using the internet without any real hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Does the job and easy to set up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this modem for 6 months and it was simple to set up and fixed my old net gear modem crapping out problem. Would buy Arris again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and works well. I added external cooling.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the previous modem. Fast. I put an external fan on it because I feel like cable modems get too hot and eventually fail because of heat. I am not sure that is true but just in case, I put an external cooler on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy to install, works well. The price was reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great, seems faster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem was about five years old and needed to be rebooted frequently. This modem is rock-solid and seems to be faster with my Cox service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just buy it and set your computer free online

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem, no wifi in it, this is modem only but it really sails along on the web! I've got gigabit internet, and while your mileage will vary (several factors at play for connection speeds) I am seeing 890-930, the first test I ran actually showed 988 somehow! Great modem, no fuss, it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Modem... Extremely easy to setup and pretty powerful at the same time... Small and compact, does not take too much space and looks good too... unlike other bulky and weird looking ones :-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un expected quality. High speed and stablity. I have live streaming and the product still working at a very high efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ethernet port

    Rated 4 out of 5 stars

    good solid cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this modem as it was touting speeds up to 10GBPS but after purchase I found out that is a "future" feature this modem is "capable" of but not currently set. So the extra ethernet port on the unit is really not useful for now.

    I would recommend this to a friend
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