Customer Ratings & Reviews
- Model:
- SB8200
- |
- SKU:
- 5839003
Customer reviews
Rating 4.6 out of 5 stars with 5325 reviews
(5,325 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very Cost effective.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the cost, including the additional warranty, the modem performs as well as the one I was renting from my ISP without the wireless function which I never used. I have the TP-AC6000 router so now I have all the benefits and bandwidth and it will have paid for itself in 1 year and will save me about $12 a month every month thereafter until it dies.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Nice and fast
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handles the speed. Caught on sale so good price. Cable co. wanted $10.95 a mo. to rent and the last modem i got lasted 5 years, so you do the savings math.
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Fast and Reliable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set it up. Plug in the power, provide the MAC address to ISP and of course connect to your router. It works and lightning fast.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
Excellent Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was time for me to upgrade to a better modem than the one I had and I am glad I did. It was easy to set up and my internet has been working great ever since at the speeds it needs to be.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
excellent modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem, opens up your network and future proofs you for a while (or at least till 5G is affordable and widespread). Remember your network and is only as good as the modem which basically is the entry point to your home (assuming you're not being throttled by your internet provider). After the modem make sure you have a capable router as well otherwise your just bottlenecking your speeds. Love that this also has two ports if you want to have the option to hardwire, or run a line to a separate router. Overall worth buying this vs. renting the modem from the ISP, pays for itself.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Lag
Rated 5 out of 5 stars
Future proof !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem will last for years, covers all bandwidths and is rated at giga bit speeds. A really great substitute for cable TV subscribers and people who want throughput and near zero lag time.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
great cable modem option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded from the lowest entry modem so i would enjoy my faster speed from the cable company without paying the rental fee. works as advertised.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
I like it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Download the apps and Very easy to install. good product!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
WORKS FINE. DOES THE JOB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS FINE. COMPATIBLE WITH MY PROVIDER SET UP VERY EASY. I CALLED PROVIDER OF INTERNET SERVICE TO REGISTER THE UNIT. TO DATE, HAS BEEN DEPENDABLE. PRICE WAS FINE.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to set up. Would definitely recommend it.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Reliable internet
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I has been a little over a year since I since I got this modem. It was recommended by my internet provider. I haven’t had any issues so far and the internet seems to have a reliable speed
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Upgraded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for about a month and haven't had any issues. Seems to be working great. Purchased because I had a SURFboard previously (8 years) and only bought this because my old one didn't have the capacity I needed for the faster gig-speed. So expect this to work just as well and at least the same amount of years.
I would recommend this to a friend Rated 5 out of 5 stars
Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it one month ago and it's still working even with my older router connecting with ethernet
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an easy product to set up! We have noticed faster internet. Worth the money rather than renting through our local internet carrier!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arris SurfBoard DOCSIS 3.1 solved many of the annoying issues I was having with my old modem. With the approved providers, it was as easy as plug-n-play. Some providers may require you to call them to finalize the setup process, but thats about it!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We'd had an ARRIS cable modem previous to this one that worked fine but we wanted to upgrade to be a little more future-proof. Super easy to setup. The most annoying part was waiting on hold with my cable provider to provision this new modem. :) We ended up returning this one only because our cable company has a proprietary modem they use that allows a land line phone connectivity through it. This modem we purchased didn't have that capability and we wouldn't have been able to use our home phone if we kept it.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Looking for a new modem this is it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast Fast fast fast my Internet problems r fixed..
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great priced modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great as a replacement for the xfinity cable modem we were paying monthly for. It just works and was easy to setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Spectrum friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with spectrum, easy setup , good price
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up and has been running like a champ! We have had zero lags or disruptions, typical of the rented modems from the local ISP.
I would recommend this to a friend






