Customer Ratings & Reviews

Works great never had a problem with it I do recommend it.

works well nice design easy to install great customer support and community

So far so good but i do have 1 issue. I'm not sure if it's on the Comcast end or modem. What happens is that when all the light green it's running at older 3.0. When all the light are Blue then it's running at the newer 3.1 "speeds". To be honest I don't see a performance difference between them both. And I'm not sure why or how it's changes. (I have the 400-450 mbs download and 12 upload on average.). Other then that I haven't noticed too many issues. Might not be a great if you have full gig internet plan. But again I also don't know if it's modem or Comcast.

recommend this product my internet speed increase my family love it

It’s a great modem for 1 gig, but just not strong enough and it stays hot even just sitting out in the open.

Great upgrade!!, very fast internet!!! Finally getting 1gb.

This was an easy choice for me because I’m with Cox. The SURFboard modem has always been my go to.

So far this modem has been doing its job. No problems, easy set up.

Took the Best Buy expert opinion on this mesh system and seperate modem and it works perfectly with the easiest of setup process. Would buy and recommend to anyone.

I purchased the modem with the Orbi Mesh System and I gotta say I'm not disappointed in the least.

I upgraded to this modem and I love it. No longer having issues connecting to the internet.

Very quick and has amazing signal strength for my entire property! Works way better than I had imagined.

Works as expected. Very content. Range isn’t amazing but it’s good.

This modem works best with my eero WiFi system. Not so bad for a three level split home

Works very well and have no issue since setting up. Had one prior to this one and it lasted about 3 years before it started to fail.

I had better WiFi service with my previous modem. WiFi is not stable.

The ARRIS SURFboard SB8200 is an exceptional cable modem that delivers blazing-fast internet speeds and impeccable performance. This modem is a game-changer for those who demand the utmost in speed and reliability. With its DOCSIS 3.1 technology, the SB8200 is designed to handle the highest speed tiers offered by cable providers. It supports download speeds of up to 10 Gbps, making it an excellent choice for power users, gamers, or anyone who wants to enjoy seamless streaming, online gaming, and large file downloads without any hiccups. Featuring a 32 x 8 channel bonding capability, this modem provides a significant advantage in maximizing bandwidth and reducing network congestion. This means you can experience smooth and uninterrupted internet connectivity even during peak hours when multiple devices are connected to your network. The setup process for the SB8200 is incredibly straightforward, thanks to its user-friendly interface and compatibility with most cable providers. It provides compatibility with major ISPs (Internet Service Providers) and is certified for use with widely popular providers. This ensures a hassle-free installation experience and smooth integration with your existing network. Additionally, the SB8200 boasts a sleek and compact design, making it easy to place and set up in any home or office environment. It also includes convenient features such as multiple Ethernet ports, allowing you to connect multiple devices directly to the modem and take advantage of the ultra-fast speeds. Another notable aspect of the SB8200 is its reliability and stability. The modem is designed to consistently deliver consistent and reliable performance, ensuring a seamless internet experience. Its advanced networking capabilities and robust construction make it a durable and long-lasting investment. Furthermore, this modem is highly energy-efficient, incorporating power-saving features that help reduce energy consumption without compromising performance. This not only helps the environment but also contributes to long-term cost savings. In conclusion, the ARRIS SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem is a top-of-the-line device that exceeds expectations in terms of speed, reliability, and ease of use. With its impressive download speeds, advanced technology, and user-friendly setup, it's a perfect choice for those who require lightning-fast and stable internet connectivity. Upgrade to the SB8200, and experience internet speeds like never before!

We came home from our vacation and found out that our internet had been off for several days. I called Mediacom and had them ping my modem, and it showed as connected from their end, but my router showed no internet. For whatever reason, it appeared that the modem was connected, but no signal was coming from its ethernet connection to the router. I tried both replacing the cable, and then tried to connect directly to the modem with two different laptops. No signal, no soap. I found this modem on BestBuy, but the box and description did not specifically guarantee it would work with Mediacom, but was compatible with most cable systems. I hooked up the modem and use used the Arris app to configure it. As instructed by the App, I had to call Mediacom to get the modem provisioned and configured, but the call did not take long, and Mediacom showed me as connected. I still had to complete the steps required by the modem and go all the way through and complete its setup process, but when I did, I was connected. Everything has worked perfectly since and with the DOCSIS 3.1 modem, I am getting the full benefit of my Gigabit internet service.

The ARRIS SURFboard SB8200 is a high-performance DOCSIS 3.1 cable modem designed to deliver lightning-fast internet speeds for the modern connected home. With its 32x8 channel bonding, this modem supports download speeds up to 2 Gbps, making it ideal for streaming 4K content, online gaming, and handling multiple devices simultaneously without lag. The sleek white design fits seamlessly into any home setup. Equipped with two Gigabit Ethernet ports, the SB8200 offers flexibility for connecting multiple devices directly or to a Wi-Fi router for expanded coverage. The DOCSIS 3.1 technology ensures faster data transfer rates and better efficiency, even during peak usage, while backward compatibility with DOCSIS 3.0 ensures broad ISP support. Easy to set up, the SB8200 is compatible with most major cable providers like Xfinity, Spectrum, and Cox. Its robust build, future-proof capabilities, and reliability make it a top choice for users seeking high-speed, dependable internet.

Great Product. This product is slim which if your like me then the space where you put your internet materials is limited. Additionally, while using this modem I received lighting quick speeds. I additionally like the 2 Ethernet ports in the back (make sure to check with your ISP if you pay for more than one public IP address) this gave me flexibility in my home networking needs. For this price, this modem cannot be beaten. It also one of the most accepted modems which allows flexibility in ISP providers.