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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,254 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the $$$ if you want blazing fast speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet set up now consists of this modem and Google nest for the router. Previously was paying Comcast to rent their modem/router combo, and was constantly getting horrible speed and losing connection due to having multiple devices connected at once. In the worst spot of my house I previously had 25-50 mbps if I was lucky, after installing this with the Nest I tested speed and had 300 mpbs + in that same area. Highly recommend the switch especially if you are using the comcast set up, it will save you money in the long run and more than likely double your speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Save on ISP equipment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what i need it for per my ISP service. and saves me a monthly rental cost

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    great cable modem option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from the lowest entry modem so i would enjoy my faster speed from the cable company without paying the rental fee. works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice and fast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles the speed. Caught on sale so good price. Cable co. wanted $10.95 a mo. to rent and the last modem i got lasted 5 years, so you do the savings math.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Immensely Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with my Internet Service Provider. The download speed was over 700+mbps. I was testing during peak hours with multiple devices connected. I'm sure I could get closer to 1 Gbps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    First modem I've bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had about a month. Haven't had any problems yet, only thing was had to call my internet provider and let them set it up to my account. Works great so far. Everything is really fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    MOTOROLA MODEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have 2 wan ports. Good for two different networks. I like the gigabit speed. I had good luck with this modems. I hope this one will last as long as the other on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy product to set up! We have noticed faster internet. Worth the money rather than renting through our local internet carrier!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, opens up your network and future proofs you for a while (or at least till 5G is affordable and widespread). Remember your network and is only as good as the modem which basically is the entry point to your home (assuming you're not being throttled by your internet provider). After the modem make sure you have a capable router as well otherwise your just bottlenecking your speeds. Love that this also has two ports if you want to have the option to hardwire, or run a line to a separate router. Overall worth buying this vs. renting the modem from the ISP, pays for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nice and works really well, however it doesn’t come with the necessary cords (Ethernet and coax cable)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to upgrade an older modem. Needed it so I can get 1GB download speed from Spectrum. Easy setup and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than renting from Comcast/Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home modem, better than the ones that Comcast/Xfinity provided.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Problem solved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting slower than expected internet data transfers, and several dropped connections each day. Comcast came out and the signal strength and data transfer rate was normal. They suggested replacing the modem, and this one looked to be a good fit for me. One month of usage shows problem solved, the connection is rock solid and the data rates are 3x higher than that of the old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for me to upgrade to a better modem than the one I had and I am glad I did. It was easy to set up and my internet has been working great ever since at the speeds it needs to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORKS FINE. DOES THE JOB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS FINE. COMPATIBLE WITH MY PROVIDER SET UP VERY EASY. I CALLED PROVIDER OF INTERNET SERVICE TO REGISTER THE UNIT. TO DATE, HAS BEEN DEPENDABLE. PRICE WAS FINE.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Future proof !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem will last for years, covers all bandwidths and is rated at giga bit speeds. A really great substitute for cable TV subscribers and people who want throughput and near zero lag time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    ARRIS Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value modem, It was easy to set up and use, has much more download speed than my old modem, and features more options.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice size and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and size are nice working well for us. Easy to connect. Still need to have a router to use WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable router with fast speeds and strong signal range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Cable Modem Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Cox Communications for my internet and to me, this was a no brainer. I was paying $15.00 per month to rent their equipment. I bought this and it will pay for itself in about a year. It was a breeze to install and get up and running. I did have to contact Cox to give them my pertinent information (MAC Address and Serial Number) and then voila! Up and running! I did like the ease of the Cox App for Parental features. However, once I configured my Google WiFi router, it worked perfectly. I highly recommend this.

    I would recommend this to a friend
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