Customer Ratings & Reviews

Easy to install. Just plug it in and go. We are realizing the full 1 GBps from our Comcast Xfinity internet service. Flawless!

This is a very stable, fast modem. I haven't had any need to hard boot the device yet and it has resolved an issue I was having with my Internet previously. I had an Arris 6142 and it couldn't handle large upload spikes. I have several Nest and Arlo cameras and between their uploads and bursts of uploads on my PCs or other devices in the house, the modem would use all the bandwidth and start dropping large amounts of packets. When this would occur, sometimes the modem would lock up entirely and need a hard boot. This is an expensive modem but I know it will serve my needs for several years given its bandwidth capabilities.

I was getting slower than expected internet data transfers, and several dropped connections each day. Comcast came out and the signal strength and data transfer rate was normal. They suggested replacing the modem, and this one looked to be a good fit for me. One month of usage shows problem solved, the connection is rock solid and the data rates are 3x higher than that of the old modem.

Needed a newer modem to upgrade to the higher tier internet speeds. Has worked great so far, easy to set up with provider.

Definitely better than our old zoom modem. Connected this with a Netgear mesh wifi system and couldn't be happier with the speed and connection.

I am very please with my purchase. Modem works great. Replaced an older modem of another brand which had issues with the power connector. I have had this for a couple months and has worked flawlessly. I bought this so I did not have to rent from Comcast and it really well. Comcast came and set it up for me, so I can't comment on how easy that would have been to do on my own. No complaints thus far.

I got this and sent the ISP back their requirement. It has more than paid for itself. It’s easy to use and has the speeds as advertised.

Replaced my cable provider's modem with this cable modem and now I get the thru put I'm paying for. The 2nd ethernet port is not directly useable from what I experienced. Seems you have to have your internet provider provide an IP address or something for it. However, this is a good modem and I am happy with the purchase and functioning of this product.

Had this modem installed a couple of weeks ago. So far so good, the speed is great and has been reliable.

Love Arris. This is my second one. I would still be using the first one except for a lightning strike that messed it up. Bought this one and works just as good as my first one!

Very easy setup. So far reliable with great speed.

Easy to setup. Works as described without any issues

Overall a good modern. However there are a few things that could be better: 1. There are dual 1G ethernet port on the modem. It didn't say clearly if they can be connected to different wifi router (which they can't). The only use is for bonding to form a 2Gbps link to a router that has two WAN port that support bonding, which is rare. So this design isn't that useful IMO. 2. Even with 2Gbps link, it's nowhere near the 10Gbps max rate with DOCSIS 3.1. That's being said though I don't see xfinity giving 10G options in the near future. So it's ok.

I have found ARRIS modems to be good, reliable equipment. So far my new modem is doing great!

Threw away my xfinity router for this. Speeds are consistently 400+ mbps ever since I got this

Works great with my Comcast provider. Provides me with the speed and performance for my internet account.

One of the best modems you can get would definitely recommend

Straight forward to set up. Much more reliable than Cox's Modem. Set it up with Google Wi Fi and I no longer have buffering like I used to with Cox's Panoramic Wifi.

Fast and easy to install! Everything was a breeze!

Excellent modem with DOCSIS 3.1 and supports my 400 Mbps internet service! Easy to set up. Up and running within about 20 minutes.