Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,254 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem! Super fast, we have xfinity and it a big money saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the modem now for a few months and I'm perfectly happy with it. I haven't experienced any problems at all and it delivers fast and stable wi-fi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    EASY DIY!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is fantastic and easy to hook up yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    LG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced. Easy to install. Very fast download and upload speed. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem does everything I needed it to do. Works perfectly and connects quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Does what it should

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed a lot of reviews and this one seem one of the most reliable. Easy set up and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast, reliable

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, works well with XFinity gigabit. Had to search a little to find what the admin page password was (serial number.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great combo!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Clear instructions. Great range. Would buy again, although ir seems like it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Modem for Cox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this modem for Cox gigabit. Perfect size, easy to setup and is fast. Would highly recommend especially on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, reliable and affordable. My last surfboard modem lasted for years. I will probably keep using these forever at this rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy install! Xfinity. Self install no need to call xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great High Speed Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and activation of this cable modem was easy and efficient. Allows me greater access to higher throughput speeds and better iand faster internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward to set up. Much more reliable than Cox's Modem. Set it up with Google Wi Fi and I no longer have buffering like I used to with Cox's Panoramic Wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy Setup and Fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, activation was a bit of the normal hassle when you have to call the cable company, but once it was activated works fine, no drops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    It flys!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for 1Gps Gigablast internet. Always have liked Arris quality. Never had one go bad, just upgraded every 2 years to latest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Still the best love this brand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second modem from them, it’s sturdy, reliable and fast!! Highly recommend it to anyone who tired of paying equipment fees.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Completely Changed our Internet!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always having internet issues with our previous router, we decided to try a Mesh Network and boy are we glad we did!! We travel a lot so we like to download movies and tv shows, but we dreaded doing so because it took forever! With the Surfboard, we can download a movie in a minute or less!! Also, just surfing the Internet was frustratingly slow. It any more!! We also have a large home so we had several areas that the router couldn’t reach. Not a problem anymore!! We get Internet in our backyard now!! Best decision ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    A great cable modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cable modem, easy set up and easy hook up. Had it going in about 10 minutes. Good price does what it says. I would recommend this cable modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Phenomenal budget modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a budget modem upgrade? Look no further. We had an outdated modem and our internet speed suffered. As an aspiring Twitch streamer, i needed to maximize my internet speed. This was on sale, purchased it, and am now getting the speeds that i pay for.

    I would recommend this to a friend
Sponsored