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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5333 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,333 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smooth and simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to install! Everything was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Best modem for Spectrum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very fast and easy and quick to setup. The best modem I’ve ever own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great Glad I got it for the price can’t be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning it because it was incompatible with my setup. But works the same as an older version.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly right out of the box, easy to instal. The increased speed was very noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    if you have gigablast... a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to sent up.. and a must have if you are in an area where you can take advantage of gigabit or any of the other giga speeds that are offed by cable providers..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy Setup and Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, activation was a bit of the normal hassle when you have to call the cable company, but once it was activated works fine, no drops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my home network after getting rid of the XFinity Modem/Router, which i had been renting each month. It conflicted with my Sonos system, and was more expensive than it was worth. Arris modems have been reliable for me for >10 years. If you want the Modem/router combo, go up to the next level Arris. For me, this works perfectly with my Luxul router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    A great cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cable modem, easy set up and easy hook up. Had it going in about 10 minutes. Good price does what it says. I would recommend this cable modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice size and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and size are nice working well for us. Easy to connect. Still need to have a router to use WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it up and running in no time very easy. Just make sure you have the app for it already set up and you already signed up. Also it would be helpful if you had the app for your internet provider. You will need some information off of that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    ARRIS Surf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I'm really happy with my purchase. The speed is great I never lose internet service works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    It flys!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for 1Gps Gigablast internet. Always have liked Arris quality. Never had one go bad, just upgraded every 2 years to latest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, reliable and affordable. My last surfboard modem lasted for years. I will probably keep using these forever at this rate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Completely Changed our Internet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always having internet issues with our previous router, we decided to try a Mesh Network and boy are we glad we did!! We travel a lot so we like to download movies and tv shows, but we dreaded doing so because it took forever! With the Surfboard, we can download a movie in a minute or less!! Also, just surfing the Internet was frustratingly slow. It any more!! We also have a large home so we had several areas that the router couldn’t reach. Not a problem anymore!! We get Internet in our backyard now!! Best decision ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great on Xfinity 1GB Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and configure Xfinity was able to set up the account with minimal issues currently achieving one gigabyte down and 50 mb up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast, reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, works well with XFinity gigabit. Had to search a little to find what the admin page password was (serial number.)

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like advertised. Very easy to hook up. Extremely fast Internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Still the best love this brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second modem from them, it’s sturdy, reliable and fast!! Highly recommend it to anyone who tired of paying equipment fees.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Fast and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy setup. Works great. Haven't had any problems. All my family does is stream things and this handles it without a problem.

    I would recommend this to a friend