Customer Ratings & Reviews

I love this modem. I only upgrade when I upgrade my Cox connect to 1 Gig. My previous modem is still running with no issues. It is easy to install and also easy to initiate with Cox Cable. They are familiar with this modem. I prefer to own my own modem than paying a month rental fee.

Easy set up. Works beautifully. Very helpful service at the store. Friendly and knowledgeable staff.

So easy to install and works really well. Small Size is nice.

Live this modem for Cox gigabit. Perfect size, easy to setup and is fast. Would highly recommend especially on sale.

Needed to upgrade my modem to support new Gigabit service with Cox. Easy set up and running smoothly without an issue for over a year!

Very pleased. The product worked as advertised. I would buy this brand again.

I reviewed a lot of reviews and this one seem one of the most reliable. Easy set up and no problems so far.

Easy set-up, 330+Mbps download. Works as advertised. No issues with overheating, as I keep it up and out of the way of obstruction.

Don't pay Comcast to rent a Modem. In a year you save the cost of renting. Anything past that is extra money you don't have to spend. If you have trouble connecting, make sure Comcast has the right mac address for the modem. I went thru the walled garden and it was still trying to connect to my old modem. The base level tech didn't catch this. I insisted she bump me up to the next level and he caught that. Entered the proper information and it connected. If you can reach the Walled Garden, most likely you don't need them to roll a truck.

This Arris Surfboard modem works great. It was easy to set up and just works every day without any intervention. I would recommend this Arris modem to everyone.

Easy to set up, and works as described. Plugged it in, followed the easy instructions and it was up and running in no time.

Very good modem, easy and fast setup with comcast. No need to call the customer service. So far no issues. Highly recommended it.

This cable modem does everything I needed it to do. Works perfectly and connects quickly.

I recently upgraded our entire home network to Ubiquiti equipment. Buy once, cry once. Once that was complete, I opted to upgrade my modem to future proof everything (DOCSIS 3.0 to 3.1) and hopefully correct an intermittent buffering issue that I was still experiencing on Ethernet connected TVs . So far so good. Issue has not returned. Works well with Antietam Broadband but you will only use port 1 for the LAN ports. Speed tests seem to be always close to capacity. So far I am happy with my purchase.

The only issue I had is with the cable company connecting with the device. They don't know how to had to go through 3 customer service reps.

Reasonably priced. Easy to install. Very fast download and upload speed. Love it.

I have a 500down/50 up internet speed. And, with a PC hardwired into one of the ethernet ports in the back, I was getting an extra 10% in reported speeds. This modem supposedly can handle the 1Gig speeds, but I'm not gonna get that plan for awhile. Speaking of the two ethernet ports, its nice to have and it worked well when I tested it out. If you have some sort of server setup connecting through the one port, you could plug your computer into the other slot and test how it looks accessing it from the "outside".

Easy to set-up, pretty much plug and play. Worked well with Xfinity service.

Installed March 13 and it works just as good as Spectrum's.

Excellent modem! Super fast, we have xfinity and it a big money saver!