Customer Ratings & Reviews

We had been paying for 150MBps while using my old 100Mbps until it quit working, we purchased the Arris sb8200 and best buy had a 15 % off with trade in, since then we had a very good connection, and our speed is 300Mbps which has helped with our jobs at home. our internet provider had some issues to make it work.

This Arris Surfboard modem works great. It was easy to set up and just works every day without any intervention. I would recommend this Arris modem to everyone.

I have a 500down/50 up internet speed. And, with a PC hardwired into one of the ethernet ports in the back, I was getting an extra 10% in reported speeds. This modem supposedly can handle the 1Gig speeds, but I'm not gonna get that plan for awhile. Speaking of the two ethernet ports, its nice to have and it worked well when I tested it out. If you have some sort of server setup connecting through the one port, you could plug your computer into the other slot and test how it looks accessing it from the "outside".

excellent cable modem for the money. Very easy to connect and setup, Would recommend this modem for anyone looking to upgrade.

Got this after having to return a Netgear modem from Costco that was supposed to handle gigabit. But Comcast in our area could not provision the Netgear. So this less substantial looking box did the job and is still delivering the speed with no dropouts (that I've noticed) for about 11 months now. Comcast recently announced an upgrade to 1.2 gigabit and I don't know if this could actually deliver that, but my network router, switches, etc. are just gigabit anyway, so it doesn't matter much.

The fastest modem I've ever had - it was super easy to set up and get running

First off I'm just going to be up front the reason I knocked the Star off of this review is because I'm not 100% sure that the modem was not open prior or if it wasn't then there was definitely some issues with packaging. I wasn't aware until after I had activated it and got it running that it was supposed to come included with a networking cable and the instruction manual. Both of those were missing from my package although it was sealed. As a modem works flawlessly it connected in about 15 minutes to the Optimum network and has been running a steady since.

This replaced an older ARRIS cable modem. Easy setup and happy to have the 3.1 upgrade.

Much faster than my old modem. I would rather own one then pay my provider a rental fee. I did not need this to be wireless because I own my own wireless router system.

Great router. Easy to set up and very fast. I use it with a Linksys mesh wifi network and it works flawlessly.

VERY worth getting over renting from the ISP! Easy to set up, very, VERY fast. I recommend this wholeheartedly.

Tripled my internet speed. Able to stream and surf the Internet flawlessly. Great product. Great price. Easy to install and setup.

Works as a Docsis modem and is small in size. I have to have my modem in my bedroom which is not a big deal but this unit would light up the room blue at night. The LED's on the front are not very bright, but the blue will radiate from the vent hole on both sides making this thing a giant night light lol. The other thing I did not like about this is that it runs hot. Maybe other ARRIS Docsis modems are better, but I ended up going with a NETGEAR modem that do not suffer the shortfalls of this product.

Easy to install and a great item. Glad that the item was available and was ready in a timely manner

This modem will pay for itself in less than a year. The switch from comcast equipment to the Arris modem was painless and simple. This is the same brand that used to be supplied by Comcast and ATT before them. Never had an issue with them. Signal and speed are excellent. I was able to increase internet from 175 MBPS to 800 MBPS and still asve $25 a month.

Had a weird thing where installing this messed with the DHCP working of my home router. Had to factory reset the router and re-set-up wifi and password etc... But it gets the right speeds and works well.

blazing fast and easy setup with comcast gigabit internet. has been reliable

This is a great modem that is super fast and easy to hook up. My download and upload speeds greatly went up. I highly recommend this modem.

This is a good surfboard for the internet speed of 600 mbp that I paid for through Comcast. I have no problem using it so far.

Super fast modem that was easy to set up. Works good for Suddenlink gigabyte internet plan.