Customer Ratings & Reviews

So much faster than my old modem. This brand is reliable and would buy again in the future. Had the older version too.

blazing fast and easy setup with comcast gigabit internet. has been reliable

Upgraded my internet speeds but the oringial modem I had couldn't keep up, I upgraded to this Surfboard and there was an insane difference in download and upload speeds and connection reliability.. gotta love when Comcast charges you to lease a unit you can buy yourself for half the cost.

Had a weird thing where installing this messed with the DHCP working of my home router. Had to factory reset the router and re-set-up wifi and password etc... But it gets the right speeds and works well.

I am routinely getting 10% over my Comcast plan's speed (800/15). I have not experienced any disconnects.

This is a great modem that is super fast and easy to hook up. My download and upload speeds greatly went up. I highly recommend this modem.

Got this after having to return a Netgear modem from Costco that was supposed to handle gigabit. But Comcast in our area could not provision the Netgear. So this less substantial looking box did the job and is still delivering the speed with no dropouts (that I've noticed) for about 11 months now. Comcast recently announced an upgrade to 1.2 gigabit and I don't know if this could actually deliver that, but my network router, switches, etc. are just gigabit anyway, so it doesn't matter much.

Tripled my internet speed. Able to stream and surf the Internet flawlessly. Great product. Great price. Easy to install and setup.

Great modem. Gets the speeds I needed from new internet to work from home. Easy plug and play

When I first purchased this modem, I had some issues with daily disconnects, which my provider (Astound Broadband) insisted was the modem. Since the modem was brand new and I had known this company's service to be less reliable from a prior experience, I didn't believe them. I dumped that provider 3 weeks into my new plan, and went back to Xfinity for a killer deal on gigabit internet. This modem has been running reliably for six months straight now, issue free. The only time this modem disconnects is when I power it down. Two thumbs up!

Super fast modem that was easy to set up. Works good for Suddenlink gigabyte internet plan.

This is a good surfboard for the internet speed of 600 mbp that I paid for through Comcast. I have no problem using it so far.

Works great with my new Xfinity cable internet. Gets amazing speeds and I don’t have to pay any rental fees to the company since I own it!

This modulator/de-modulator works very well to receive and then transfer all kinds of information from some obscure computer in the sky to your own interweb connected devices in your home. You can now obtain all kinds of false and misleading, not to mention entertaining information at blazingly fast speeds. It's almost like instant gratification for a person's Facebook addiction or Netflix binge. Best of all, if you decide you have had too much information overload and quit your cable provider, you get to keep the device as a memento.

Great router. Easy to set up and very fast. I use it with a Linksys mesh wifi network and it works flawlessly.

VERY worth getting over renting from the ISP! Easy to set up, very, VERY fast. I recommend this wholeheartedly.

Works as a Docsis modem and is small in size. I have to have my modem in my bedroom which is not a big deal but this unit would light up the room blue at night. The LED's on the front are not very bright, but the blue will radiate from the vent hole on both sides making this thing a giant night light lol. The other thing I did not like about this is that it runs hot. Maybe other ARRIS Docsis modems are better, but I ended up going with a NETGEAR modem that do not suffer the shortfalls of this product.

First off I'm just going to be up front the reason I knocked the Star off of this review is because I'm not 100% sure that the modem was not open prior or if it wasn't then there was definitely some issues with packaging. I wasn't aware until after I had activated it and got it running that it was supposed to come included with a networking cable and the instruction manual. Both of those were missing from my package although it was sealed. As a modem works flawlessly it connected in about 15 minutes to the Optimum network and has been running a steady since.

The speed is fantastic and easy to hook up yourself!

so far so good, internet speed , connects well with eero and price reasonable