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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,254 reviews
  • Rated 5 out of 5 stars

    Saved money and got better perfomance day one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing existing comcast system, noticed lag dissapear and overall ping time increases immediately! Size is nice and compace but lots of vents for heat dissapation. I have mine in a wired structured box which gets decent air circulation and its been working amazingly well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy simple and fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hight speed, very easy to assemble. however 3.1 is only needed if your internet speed is more than 200

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. This unit has worked as described for New Orleans internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fast. Compatible with my other components.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My connection is more reliable than my prior modem and my speed is increased. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup, speeds are as advertised. Just what I needed to defeat the all-in-boxes the cable companies try to sell.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Comcast owned modem was cutting out frequently. In total frustration I went online for a new one. Once Comcast/Xfinity synced up with the ARRIS modem, everything worked flawlessly. (I already had a router in place that I just had to reset). Now I save $14 a month from renting Comcast’s modem, and I don’t have to restart modem all the time (when they picked up the old modem, the tech told me it was very outdated).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first in purchasing my own Modem due to the ease of just renting from internet provider, but the setup and ease of use for this modem was very easy and anyone could do it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Very easy to setup, has TWO ethernet ports when most modems only have ONE ethernet port. Almost full "plug and play" which is very nice. One call to the internet provider and it was registered and on line. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem Ive ever used. Handles 1 gig speeds with great results. Lasts for years. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem excellent speed! Easy to use and if you have a good router easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade from the model below this one after an internet upgrade. Even though it was rated for well over 1gbs it kept overheating. This one fixed the problem and is nowhere near as hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after having another Arris modem that was going strong for 7 years and then we moved and the ISP we use didn’t allow it since it wasn’t a DOCSIS 3 modem. So far, I have had zero drops of service from it, even with 4k streaming and other pretty intense uses! I would definitely recommend it to anyone in search of a router unless you are going over the gigabit internet with your provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment with stunning performance and speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aweosome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. Easy to set up, and it is small enough to move around easily if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great modem for 1g+ internet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid modem. Handles my 1g Spectrum internet no problem. Have never had to power cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    easy to setup. works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works great. I'm getting speeds of ~ 400mbs when connected by ethernet [on my 500mb plan].

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great High Speed Modem for aimple everyday use. Price break.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this modem. A tech from Mediacom recommended this if I upgraded my internet service to 1 Gig service, so I did. It has been totally reliable and given me no issues. I wanted to wait several months before posting my review to make I didn't run into any issues and regret a positive review. Nothing to regret.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    No complaints, it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, it works, it gives the speeds it says it would, it was easy to set up.

    I would recommend this to a friend
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