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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5333 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,333 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem excellent speed! Easy to use and if you have a good router easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great modem for 1g+ internet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid modem. Handles my 1g Spectrum internet no problem. Have never had to power cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well for me woth the Google mesh system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with the Google mesh system. It works well most of the time. I rarely notice it, which is a gopd sign. I don't recall having to reset it in the year plus I have had it. My internet provider is more of a limiting factor than this is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Speed is crazy fast. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Arris Surfboard Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surfboard Modem was easy to set up. It has performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this thing works fantastic. It's way faster and more reliable than the one I was renting from Cox. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aweosome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. Easy to set up, and it is small enough to move around easily if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup, speeds are as advertised. Just what I needed to defeat the all-in-boxes the cable companies try to sell.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem!! I love the dual lan ports, and I am glad it's future proof, docsis 3.1. very fast and my latency dropped immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after having another Arris modem that was going strong for 7 years and then we moved and the ISP we use didn’t allow it since it wasn’t a DOCSIS 3 modem. So far, I have had zero drops of service from it, even with 4k streaming and other pretty intense uses! I would definitely recommend it to anyone in search of a router unless you are going over the gigabit internet with your provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    High speed Wi-Fi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and gives us the elevated wireless speed we need with our Cox giga blast!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    excellent Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well with comcast Xfinity services. Easy to deploy and consistent High speed quality. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Solid modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem easy setup does what its supposed to do good price point for a gig speed modem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It is reliable and faster! Very easy to set up. I would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    What a difference this router made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using an old Motorola Surfboard , before these became Arris modems. Comcast service tech was surprised I was even getting the download speeds I was with the old Motorola, he said it hadn't been supported by Comcast / Xfinity in years. Finally gave in and was shocked at the constant reliable connection I'm getting. This modem and my Google wifi I have not a single dead zone anyplace in or outside my home. Setup took all of 15 - 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    No complaints, it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, it works, it gives the speeds it says it would, it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docsis 3.1 capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Netgear combination cable modem and WiFi with the SurfBoard cable modem and mesh wifi. I liked the SurfBoard because it is docsis 3.1 capable AND it has 32 download and 8 upload channels, plenty enough for the more than 30 devices we have connected to the internet. Note that your ISP must be docsis 3.1 compatible for the modem to connect via 3.1. Xfinity has docsis 3.1 for download channels but not upload in my area in northern Illinois. Otherwise if falls back to docsis 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and doesn't drop the signal like my last one did. It was a breeze to set up with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to par for the price. Seemed to work for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good as advertise. The installation is easy

    I would recommend this to a friend