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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5333 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,333 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected. I haven’t had any issues with it and it was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, easy to set up, worth buying it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Doing great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great speed, dual ethernet connection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fast. Compatible with my other components.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more disconnecting of my internet service since buying great product doubled my speed also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install. Flawless performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, just plug and play. Great performance and reliability. I highly recommend the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem. Works great and no issues. Recommend you buy this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris just works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in, and it works. This is actually the second SB8200 I purchased, and both are working great. I think the people that have had problems with these modems and other 3.1 DOCSIS modems is that their gigabit connections were creating bottlenecks between their modems and routers. If you get this modem, and you have a gigabit connection, I recommend that you also upgrade your router to something that can better handle the throughput.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought I think five of these, they all work great! Never had any problem. They are small yet powerful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New Motem Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the cost and the performance of this item. It was easy to set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Don't pay rent to your cable provider

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable companies charge you to use their modems - buy this & it pays for itself in about 18 months PLUS it's a much better modem than the cable company uses I had mine installed by a professional (because I was moving into a new house) but if your house is already wired, installation should be very easy - once it's hooked up you just have to contact the cable provider & tell them the s/n so they can enable communications with their servers

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple and solid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to use with Spectrum. I have the 500gb service. Once activated this modem works perfectly. I paired with google mesh. I routinely get 550gb from the modem to the mesh. This is only a modem. It is not a router or a wifi access point. This is what I was looking for and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great! I have to update to a 3.1, so this one worked for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for Comcast cable replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 years IT experience. This is #1 modem for Comcast junk modems replacement. Stable, works for years. Just get a surge protector to save from power surges. Also, get a good router to pair with this device. I like TrendNet Wifi6 1800 router. Have IP cameras over the network? Throw away those all in one modem and routers!!! Use separate devices to avoid things not working for no reason

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment with stunning performance and speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    MikeM

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and no dropped signal. Easy connection to ISP and delivers ISPs top tier speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Fast and reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. Easy to set up. The unit runs warm. Make sure it has plenty of room for ventilation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great High Speed Modem for aimple everyday use. Price break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Sparklight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy setup and it's working great with Sparklight. I did have to call Sparklight to activate the modem, but once I did that, it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    When in doubt buy arris

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with arris for cable modems. Reliable and fast and fair pricing.

    I would recommend this to a friend