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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5333 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 5,333 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lesser model with 17 units in my house needing WiFi. I had drop internet and slow issues. My wife would lose college homework. My kids both have iPads. Two XBOX ONE, 4 cable boxes that require internet. Not to mention all the cell phones. We haven’t experienced ANY lag in video downloads. No streaming freezes, not one issue. I’m extremely happy with the purchase. Don’t do like I did and go through two lesser models and waste money. I wish I had went big the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this modem. A tech from Mediacom recommended this if I upgraded my internet service to 1 Gig service, so I did. It has been totally reliable and given me no issues. I wanted to wait several months before posting my review to make I didn't run into any issues and regret a positive review. Nothing to regret.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SB8200 upgrade for faster connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed modem to support higher speed Cox connection of 500 down / 50 up. It has worked well! I prefer a cable modem without Wi-Fi as I have my own router. I usually end up replacing the cable modem every 3-4 years as they start to slow down or get damaged after a storm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works exactly as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and provides 100% speed available from my ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. DOCSIS 3.1 makes a huge difference. Doubled my speeds. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent modem for reliability and speeds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a number of terrible outages, speeds, reliability and such using the modem Spectrum supplied I decided to by my own modem and this modem is the best decision I made. Not a single drop, delay, nothing compared to the headaches I was dealing with. I would buy this again any time!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up. Great value. Our internet runs much faster after purchasing the new modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life-changing experience after a very long time of crappy Internet speed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with my provider and no problems! Easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our router and this was recommended by our AV company. It is great! Very fast. Easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much researching we decided on Arris Sure. Good price, easy to hook up, fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money and got better perfomance day one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing existing comcast system, noticed lag dissapear and overall ping time increases immediately! Size is nice and compace but lots of vents for heat dissapation. I have mine in a wired structured box which gets decent air circulation and its been working amazingly well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Extreme Fast Internet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the one I was renting from Xfinity. Easily handles gigabit speeds and very easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent Gigabit Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing this new modem I was impressed with the increased speed. So far this modem has been reliable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. I have had it for a little and I have noticed my internet is running better and was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Device!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase, the speed is significantly faster and no lags, another great product by Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older one that stopped working. Setup was easy and this newer model supports faster speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Modem! Easy to install an set up! Works great, definitely recommend it. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable Modem has served us well. easy to set up, and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fantastic modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As fast as described. Easy setup too. Worth every penny.

    I would recommend this to a friend