Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,254 reviews
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Excellent Gigabit Cable Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After installing this new modem I was impressed with the increased speed. So far this modem has been reliable. Would recommend.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great cable modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The SURFboard has worked out great for us. We needed a new modem to take full advantage of the Xfinity internet plan we had and the Arris was on the list of recommended modems. We ordered online and it was delivered right to our house. Setup was easy, although I did not realize the need to communicate with Comcast that I had equipment. Once I figured that out, everything worked as advertised and has been working well ever since.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Great Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really simple to set up and my Internet speed increased greatly after installing this modem. Good choice for the price.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Pretty good for its price
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working good
Speed is good and reliable, got this after my "NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem" stopped working after 2 months
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Really good modem
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven't had any problems with the Surfboard modem. Was easy to set up (took only about 5-7 minutes to apportion it through Xfinity), and get great bandwidth speed whether it's at Gig speed or less.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Cable Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Improved Internet speed dramatically - easy setup and worked seamlessly with Cox internet.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Never a problem with this modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have xfinity/Comcast and am very happy with the compatibility and performance of this modem.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Cable modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cable modem is blazing fast and reliable. Need to replace old unit.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Surfboard for the win
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best modem on the market. Love it. Its pushing my xfinity at over 700mbps. Cant complain!
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Surfboard mode.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup is very easy and the modem is very fast. I work from home so speed is a necessity.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Mr
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great upgrade from the DOCIS 3.0. Much faster, handles more devices and easy to set up.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a DOCSIS 3.1 Cable Modem as I upgraded to 1 Gbps download speed. This product delivered.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Easy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This isn't my first Arris SURFboard and likely not going to be my last. The setup was very easy and I especially appreciate how quickly my new wifi system was set up and running.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Comcast wants me to pay to rent their Modem and I refuse and they blame my personal
Modem as the reason for their crappy over paid and under performing service. I pay for the 200mbps and I get 45-76 download speeds. They said my less than 2 year old modem was issue so I got this one and it maybe helped a little with speed but now they have to find another reason to blame.
I like the modem look and performance. I would buy again.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
docsis 3.1
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cable modem. Reliable easy to install. Gigablast from Cox works well. faster internet speeds
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Ultra-fast cable modem
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wicked fast cable modem. Awesome speeds. Works fantastic with gigabit service
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
New Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our internet was going down at least two or three times a week for at least a year after I upgraded the router. I thought I would have to upgrade everything then talked with Cox and they said it maybe the modem and then Best Buy and got the right modem.
I hooked it up and after four weeks it hasn’t gone off line once.
You will need to call Cox to register your modem!
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem. Works well and is fast.
Very reliable.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great replacement without the rental cost
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to replace Xfinity's own modem. Setup was a breeze, it was up and running in less than 10 minutes - and my speeds are even a touch faster now than they were before. No reason to pay a monthly rental fee when you can buy this instead.
I would recommend this to a friend
Pros mentioned:
Overall performance, Setup
Rated 5 out of 5 stars
Works fine right out of the box.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the high-end router to avoid renting from my ISP. Set up was instant. It works fine right out of the box.