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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5333 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,333 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a Arris cable/modem model. had to buy a separate router. This model works only for a cable connection but gives you the opportunity to also increase your speeds to gigabit could not do that with previous version. you will need a separate Router. Easy to setup. you will need to notify your ISP so they can connect properly after you setup which requires powering on and connecting a computer. recommend via lan cable first or to a desk top.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple to set up and my Internet speed increased greatly after installing this modem. Good choice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Save on ISP equipment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what i need it for per my ISP service. and saves me a monthly rental cost

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my old modem. I would rather own one then pay my provider a rental fee. I did not need this to be wireless because I own my own wireless router system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product, very reliable!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to activate with Cox internet and definitely get a full gig download!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works pretty well and was real easy to setup and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Modem to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable modem. Easy to set up and put in service. It is easy to use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SURFboard has worked out great for us. We needed a new modem to take full advantage of the Xfinity internet plan we had and the Arris was on the list of recommended modems. We ordered online and it was delivered right to our house. Setup was easy, although I did not realize the need to communicate with Comcast that I had equipment. Once I figured that out, everything worked as advertised and has been working well ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Solid Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Solid modem. It was easy to setup and meets all of our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Reliable and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get good reliability and speed. Only wish the lights weren't as bright but not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Basically swapping old one with new modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect unit to get your internet beaming fast. Solid unit

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Screamin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first connected this it was buffering a lot. 10 minutes or so. So I contacted Arris support chat. Fast response. We checked the settings. All where fine. So I unplugged modem and router. Waited a minute modem the router plugged in. That did it.. this thing is screaming fast. 4 simultaneous 4K TVs running in 4K without a hitch. I pay for 400mbs. 459mps. Is what I get now. Recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never a problem with this modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have xfinity/Comcast and am very happy with the compatibility and performance of this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved Internet speed dramatically - easy setup and worked seamlessly with Cox internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems internet is functioning as needed. We do not game only streaming media and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say that this is a good product to get fast internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Surfboard for the win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem on the market. Love it. Its pushing my xfinity at over 700mbps. Cant complain!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a DOCSIS 3.1 Cable Modem as I upgraded to 1 Gbps download speed. This product delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works fine right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the high-end router to avoid renting from my ISP. Set up was instant. It works fine right out of the box.

    I would recommend this to a friend