Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 5,254 reviews
Rated 5 out of 5 stars
Very reasonable modem
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Apparently there is a phase 1 production of this model and a phase 2, The phase 1 was compatible with Cox gigabyte, but phase 2 is not. The reason I know this is because I had professionals try to install two different modems of this model and neither worked with cox highest Internet service So we did some research to figure it out and apparently that was the answer. Still a great modem for the price just didn’t work for me
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fne
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to work fine noticed speed increase once setup
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
great modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, works great on Cox. I saw speed increases over my old five year old modem.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Cable modem review
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My cable provider updated their service and I needed to update my modem to meet their requirements. This one works perfectly. Have used it a few months without any issues.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
internet modem
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and super fast speeds available. Could be a little better on the price
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great System!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic System andWorks Excellent with COX Cable.
Hook up was fast and easy.
Save $$ also.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
better than spectrums
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, way better than spectrum's version. Kept having internet connection, unstable internet, various speeds with Spectrums, got my own and instant difference for the positive.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Great Value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the stability and performance for 1GB Fiber Service
I would recommend this to a friend
Cons mentioned:
Ethernet port
Rated 4 out of 5 stars
Pretty good. Month in and happy with product.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Quick set up and connection to Xfinity.
So far has given a stable connection with no drops during meetings or streaming.
Web interface is pretty clear on options.
Cons:
Web interface is pretty simple on controls with no security I could find in the Guide or online.
Not obvious on packaging or Guide that only one Ethernet port may be used at a time, unless specially set up with ISP.
So far I'm happy with the product with my simple setup and would recommend to non-tech users for how easy it was to get going.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Arris
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product was very easy to setup. It's fast and reliable.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best purchase so far
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are like me and live in a congestive neighborhood, and see noticeable slow speed, it’s usually during peak hours when most people are using it the same time, but this modem gives you more flexibility to move to a different channel with less traffic to give you steady and fast speeds!. Especially during the pandemic most people are home using the internet, so this was a worth while purchase.
I would recommend this to a friend
Pros mentioned:
Overall performance, Setup
Rated 5 out of 5 stars
cable modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
was as stated, easy set up works great. but my cable service was the problem.
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
Excellent Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem does an outstanding job, is easy to operate and install. Will pay for itself after one year.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great modem for high speed internet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation and setup. Noticeable difference in speed above previous 16 x 8 3.0 version.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem -
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up is simple; I had to call Xfinity to complete the activation.
From start to the end, the installation was not more than 10 minutes, and that includes the call to Comcast.
The installation apprised of my voyage router, my Apple Extreme Airport base station, and the broadband. The set up of cables includes bandwidth coaxial, A HDMI and three RJ45 cables. All devices are working very well and no buffering, when streaming from other media sites.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Works great!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked this ip so i could get my 400mpbs with xfinity. Docsis 3.1 is required. Works great! No issues do far!
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup
Rated 5 out of 5 stars
Great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great product, recommend buying. Easy to set up and connect.
I would recommend this to a friend
Rated 5 out of 5 stars
Quick to install
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easier to install than I expected. I needed an updated modem that was compatible with the faster Comcast speed, and this was just the thing.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Took me to 1Gb speeds!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have 1Gb speeds with this modem and my cable service. It has been rock solid so far!
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup
Rated 5 out of 5 stars
ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem -
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to setup, did it online with my phone. Took about 5 minutes.