Customer Ratings & Reviews

Easy to set up and super fast speeds available. Could be a little better on the price

Our previous version of the Arris but the dust one day and so, it was time to upgrade. We currently don’t have gigabit service, but it is currently being wired on our street, so we’ve gotten this fella here and it’s worked like a charm. No issues whatsoever.

Easy installation and setup. Noticeable difference in speed above previous 16 x 8 3.0 version.

Great product, easy installation, strong performance.

If you are like me and live in a congestive neighborhood, and see noticeable slow speed, it’s usually during peak hours when most people are using it the same time, but this modem gives you more flexibility to move to a different channel with less traffic to give you steady and fast speeds!. Especially during the pandemic most people are home using the internet, so this was a worth while purchase.

I purchased this modem after looking at its specs at my local Best Buy. Needless to say, I was very impressed. It became even more impressive to learn how easily I could set it up. It worked perfectly with my NETGEAR Nighthawk X6 Tri-Band WiFi router and now my internet is faster and better than ever. No more disconnection issues! I highly recommend this modem!

Pros: Quick set up and connection to Xfinity. So far has given a stable connection with no drops during meetings or streaming. Web interface is pretty clear on options. Cons: Web interface is pretty simple on controls with no security I could find in the Guide or online. Not obvious on packaging or Guide that only one Ethernet port may be used at a time, unless specially set up with ISP. So far I'm happy with the product with my simple setup and would recommend to non-tech users for how easy it was to get going.

Bought as an upgrade to a earlier model to get the full speed advantage. Works right out of the box.

Works fine with Optimum internet service. I've experienced no issues with network connectivity in the 1+ month I've been using this device. I hit speeds of 360/30 Mbps, and the limit is set by my service plan, not this device.

Worked exactly as expected. Only issue was me not reading directions as thinking I could swap without contacting cable company.

This has great speed and connectivity was very easy.

I have 1Gb speeds with this modem and my cable service. It has been rock solid so far!

was as stated, easy set up works great. but my cable service was the problem.

Excellent modem. Gives you everything you need and was easy to install and setup

This modem is great very fast speeds if your iso will feed it to you. However i upgraded from a docsis 3.0 to this 3.1 and if your area has not yet moved to the docsis 3.1 then there is little need to make the move. I gained no speed from my previous modem as my area does not have the new docsis 3.1 available so my speeds disnt change at all. Still a great modem and when the switch does take place i will already have this modem to take advantage of the speeds!

This modem replaced the one I have from suddelink. It has improved my speed and reliability. Great product

My good friend who works in IT recommended this to me. The technician who installed my internet was impressed by this purchase telling me it was an excellent choice for a signal as well as security. It was easy to install.

Perfect replacement for overpriced comcast rental modems. Fast, reliable and no problems

Reliable router with fast speeds and strong signal range.

Bought as a gift, but have heard no complaints. Set-up was smoother than suspected. Considering other reviews, allow for ample air flow.