Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,254 reviews
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Great router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great, reliable, fast router! It is a very solid unit.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great with Comcast
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought as an upgrade to a earlier model to get the full speed advantage. Works right out of the box.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Rudysmodem
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased my internet modem close to 1 year ago and love the quality and speed
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Nice but possibly some flaws.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product but have two issues. The instructions tell you how to activate the device but they are old. Spectrum in my area won’t activate unless you call them. Also, my upload won’t turn blue. Spectrum says my signal is perfect but when I call customer service for the modem they say my numbers are too low for it to turn blue. Speed is fine but for some reason speed now ramps up under use versus my old modem which was 100% speed all the time.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best modem on the market. Period.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this modem after looking at its specs at my local Best Buy. Needless to say, I was very impressed. It became even more impressive to learn how easily I could set it up. It worked perfectly with my NETGEAR Nighthawk X6 Tri-Band WiFi router and now my internet is faster and better than ever. No more disconnection issues! I highly recommend this modem!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Modem doing modem things
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for use with Mediacom XFinity (in combination with an Asus RT-AX58U) to replace my rented gateway from them.
It's working as expected without any issues. Not much to say, it's a good modem.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great product and on sale !
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! My inmpressed how well my internet is. It was on sale so not only speeds up my wifi, but lowered my internet bill cuz i was renting a crappier model at $9 a month. So saved $ and works awesome!
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect replacement for overpriced comcast rental modems. Fast, reliable and no problems
I would recommend this to a friend
Pros mentioned:
Setup
Rated 4 out of 5 stars
Stable upgrade - so far, so good.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job, no apparent issues thus far. Easy to setup. Forced to purchase the ARRIS Surfboard cable modem and Nighthawk AC1900 Dual-band wifi router on the same day. Expensive day indeed. The combination of the new electronics solved our issues (no more intermittent service, lag time, disconnects, etc.). The size is fine, but not real crazy about the only color choice of the modem – white. Looks like a kitchen appliance sitting on the shelf next to the bad-boy-looking Nighthawk in our computer room.
I would recommend this to a friend
Rated 4 out of 5 stars
Compatible as advertised
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit is promoted to be compatible with the cable service in our local area. It absolutely is as advertised. When calling in to register the modem, it was immediately recognized and easily accessible. Unfortunately, the level of internet service required a different kind of cable to unlock this modem's potential and our neighborhood didn't have that necessary component to maximize this product's capability. Double check details like that before you go out and make a purchase of high speed internet products like these.
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Two of these products
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. The best valuable features of this product are the ability to accommodate two separate service connections and the reliably connectivity while remaining a suitable temperature. Great device
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem replaced the one I have from suddelink. It has improved my speed and reliability. Great product
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great price!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looked at many models and this was the best as far as quality and price. Great deal!
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
Perfect for any Home System
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality and performance. Easy to set up and connect to my Network
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is great very fast speeds if your iso will feed it to you. However i upgraded from a docsis 3.0 to this 3.1 and if your area has not yet moved to the docsis 3.1 then there is little need to make the move. I gained no speed from my previous modem as my area does not have the new docsis 3.1 available so my speeds disnt change at all. Still a great modem and when the switch does take place i will already have this modem to take advantage of the speeds!
I would recommend this to a friend
Pros mentioned:
Connectivity, Speed
Rated 5 out of 5 stars
Awesome Upgrade
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Major upgrade for us. Hits speeds of almost 1G with 26 connected items.
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup
Rated 4 out of 5 stars
Please with the modem glad it works so well
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to setup and it really enhanced my internet/TV to the router and the best part it has enough power to last me into the future with upgrades
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
Great for the service and easy to set up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and set ups. Reliable service and exactly what I need.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Do it!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Affordable, super easy to setup and works flawlessly.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Bought Again and Would Buy Another If Needed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a direct replacement of a prior similar, albeit prior model, modem. The prior one worked flawlessly unit it danced with lightning. This one was easily configured and has performed as well as the prior one, but faster.