Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,254 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well easy to set up. Very reasonable priced for the value
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Glad we updated our system
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working as expected. We are pleased with the results.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great cable modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this because I have suddenlink, and I was no being charge to have their modem, than Altice took over and the began to charge for the modem, they were throttling the modem and so I just took theirs back, and I got this, and it is a great modem. Don't get screwed over by Altice which has ruined Suddenlink since they took over. Get this Motorola Modem in highly recommended it.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 4 out of 5 stars
Good product
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and easy to use. It is very fast internet
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Love ths
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought one that was defective & Best Buy was great at giving me a new one immediately & a further discount for my trouble. The 2nd one is a dream. I have 32 x 8 DOCSIS transmission speed (most others only have 24 X 8 DOCSIS) and a 3.1 software version instead of 3.0. The fast transmission speed and latest software version at a great price made me happy.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Great upgrade, but BUYER BEWARE
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as an upgrade to an existing ARRIS cable modem on the XFINITY network. I wanted the second ethernet port to run to my TV and the other to run to my wireless router/ other devices. BUYER BEWARE: The second port only works when you purchase another IP to make it function. In other words, you can get the second port to work - it just requires you buy 2 internet packages from a provider! Otherwise this is a great product - just not clarified to the average user.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Very fast and reliable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit works flawlessly. Have had no issues for several months with our 10GIG download speeds.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fast fixed my issues definitely would buy again
I would recommend this to a friend
Pros mentioned:
Overall performance, Setup
Rated 5 out of 5 stars
A+
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfect with WOW 1 GB internet. No issues with easy setup.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Good system
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to hook up fast and economical and secure and fast
I would recommend this to a friend
Rated 5 out of 5 stars
Great Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This SB8200 modem does what I need it to. I've had the SB6190 for years with no issues and I upgraded to SB8200 for the DOCSIS 3.1 technology my ISP now has. I use the SB8200 w/ my Google Nest Mesh setup.
I would recommend this to a friend
Pros mentioned:
Overall performance, Setup
Rated 5 out of 5 stars
Easy Peasy
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup with xfinity. Has been working like a charm since.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Does the job
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After having the bad luck of getting two defective modems in a row (another brand and seller) I picked this one up at Best Buy. I was up and running 15 minutes after getting home. Not much else to say, it’s a modem with the simple features I wanted.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Easy and works perfectly!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup, great price and seems to work great!!!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
DOCSIS 3.1 speeds offered at a small cost
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Offers speeds consistent with DOCSIS 3.1, immediate upgrade of service from 150MB/s down to 550MB/s upon installation and configuration.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
SE walker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a Wi-fi 6 router so I checked this one out. It was easy to install and I was up and running in no time. I am really happy with it's performance. My old one kept disconnecting all the time but this one works great.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fixed my chronic Comcast issues!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always had issues with Comcast cable and internet (I also use a MOCA network) and Comcast swapped out countless modems to no avail. I bought this one and it fixed the issues right away. I purchased the nighthawk router to go with this and have super fast speed. although the combo is very expensive.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Easy setup. Future capable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
great product. Easy setup. Up to 4GB spec is with multiple plans added.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
500Mbps as expected
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked as the upgrade I expected to get the speeds my new plan advertised. It did take a few power cycles for it to settle after my ISP provisioned it and pushed a firmware update, but worked fine afterwards.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great modem for home use
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my new home and blown away with the speeds and ease of use.