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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5333 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 5,333 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows your provider to use the speeds they offer well. Easy to set up and does its job

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy setup. Future capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Easy setup. Up to 4GB spec is with multiple plans added.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bossted my internet signal from approx. 150-250 mbps to 250-380 mbps; devices wired. Increased wireless signal connected to a Night Hawk router about 50 mbps. This is alot better than the modem supplied by Spectrum. If you have Sepctrum, just after installing, my modem didnt work. You have to call Spectrum and have them disconnect their router and give you access to yours; easy and only takes 10-15 minutes of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with WOW 1 GB internet. No issues with easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new home and blown away with the speeds and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with xfinity. Has been working like a charm since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fast fixed my issues definitely would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older version for almost 10 years. I decided to replace with this one because Comcast bumped up my internet speed with no additional charge. Also my old one doesn’t go beyond 200Mbps. The new one is future proof as it can go up to 2.5Gbps. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect performance, simple installation, 1Gb output as advertised. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great for upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed on this device. My internet is faster and runs great for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed tiny box just the way I love So far waking perfect with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up fast and economical and secure and fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Not too intrusive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how this modem is not too bulky or tall like other modems. Its also fast and have it connected to my mesh Wifi

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bought Again and Would Buy Another If Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a direct replacement of a prior similar, albeit prior model, modem. The prior one worked flawlessly unit it danced with lightning. This one was easily configured and has performed as well as the prior one, but faster.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    My modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instuctions were easy to follow. Connected to home internet without any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the how small this modem is. It also has the latest Wi-Fi docsis 3.1 for cable speed. Also a reminder. You will have to call your cable company to switch from your old modem. They will ask for the specs. Hope this helps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty good for its price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good Speed is good and reliable, got this after my "NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem" stopped working after 2 months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my modem and speeds tripled!! Easy to install and works with xfinity. No voice

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only took about 10 minutes to set up. I called comcast and got everything setup, and am getting more than the speed I paid for out of the wall. Probably not due to the product, but a great buy nonetheless! I've had one of these for the past 5 years and just picked up a new one for a different house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent speed replacement of the old model.

    I would recommend this to a friend