Customer Ratings & Reviews

This has been great since I purchased it. Took it home connected it to xfinity and i haven’t had any issues.

This modem works well and has high speed plus it is reliable. You will require a seperate router, but this modem does its job well.

Great modem for Gigabit speed Internet. Everything worked great.

Fast connections to orbi. Works great and handles hi speeds.

My cable modem went out, so did the router. I matched this with a Linksys WiFi router and ran the Comcast speed test and they were above the max up and download speeds listed on the test page. So they are capable of moving a lot of data. Setup took me two or three times to get the modem working. I called Arris and they said it was working. But i had to call Comcast before it worked. So don’t start on some holiday. Once the cable co got the thing set up on my account everything screams along now.

Just simple set up with my internet provider. Will continue using

Works great. Easy install. Works with Cox gigablast.

Easy to install. Automatically selected the DOCS 3.1 settings so no fuss with ISP Provider. Stays nice cool sitting on the shelf in the network cabinet. Creating a Rackmount bracket so it's up of the shelf. Think the only thing I would like to see added into the box is a template of the built-in slip hanger for someone going to wall-mount it.

Easy to set up and powerful. I have not had a problem since I purchased it

Comcast "upgraded" our neighborhood so our old surfboard was no longer compatible. first we thought that was just comcast marketing telling us to buy something through them but over time (especially with everyone working from home), our internet became unbearable. This has worked so well for us that when my mom had the same issue, I bought her one too.

Great product, easy installation. It's the second one I bought because the first one went out due to a lightning strike.

Solid modem for Xfinity wifi. Have gig speeds. works well.

I had buyer's remorse and decided not to go for gigabit internet quite just yet so I ended returning this modem, but the time that I had it, the speeds were amazing. The only stupid thing is the box is twice as larger as it's predecessor, the SB6190, which I currently have. Its ridiculous because both modems are exactly the same size with the same exact contents in the box. So yea, one star down for dumber packaging.

Works great, 1 gig internet at home is fantastic!!

i bought this to replace my Motorola modem that was dropping the internet connection sporadically. This modem was easy to set up with Cox internet service.

I purchased this to replace an older model. Much faster speeds and easy setup with Xfinity.

Fast. Easy to setup. Compact design makes it a great desktop companion.

Where I live, internet by our local cable provider is my best option. I had owned my router for several years and while updating my wifi to a mesh wifi set-up I decided to go for the whole thing and upgrade my router, It was easy to setup, the only hiccup was on my end and I had to contact my cable company so they could add/register the new router. I've not had any issues with it.

I purchased this modem to not only future proof myself for years to come but I didn't want to pay the monthly rental fees Comcast/Xfinity was asking to use their modem. Setup was a breeze and I was up and running at great speeds in no time. It's a little expensive but worth it - go get yourself one of these if you're looking for a good cable modem!

Works very well with Sparklight Internet. I was renting initially and for the price this was a big savings that paid for itself in 3 months.