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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5335 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,335 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Works good with Cox and gigablast. Brings in the gigabyte speeds

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great High Speed Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great! Works extremely well with my router and network service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Excellent Modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Fast modem. It was easy to setup and it keeps cool compared to my old surfboard modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, install. Works well with xfinity. Internet is definitely faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem, not so good app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works very well, set up was easy. App for working with it FAILS. Installed both and neither work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does as advertised. Easy to set up and has good speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A good Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good upgrade. My download speed went from 100Mbps to over 200Mbps. I was paying my internet provider for more than 100Mbps but I was not getting what I paid for cause my old modem did not support the 200Mbps I now get.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Modem because of the speed capability of handling upwards of 2 gb performs as expected and then some previous model SB6190 kept dropping internet,constantly had to reboot. would recomend this unit SB8200

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Worth all the money for this equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting the speed that I had expected. A solid purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Arris Surf modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Fast, high capacity, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilize Midcontinent as my internet provider. This modem works well with Midco, however it did take several minuted before it finally was recognized by their system. Be patient when installing. It is simple to hook up but it make their system up to about 10 minutes to recognize the modem. Otherwise very fast downloads. Happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super fast abd reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up abd install and has great performance while being reliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem for fast speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic modem that is perfect for those whole need speeds above 500mbps download. Very little hiccups with the modem, I have to restart my router more often than the modem. Get this modem if you need faster speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast modem and easy setup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast modem and setup only took a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent DOCKSIS 3.1 cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with y new DOCSIS 3.1 Arris Surfboard cable modem. I bought this to use with my new erros6 MESH WiFi router system and I am getting double and sometimes triple the speeds that I got before both Down and UP. This is my third Arris Modem and it works perfect with Xfinity Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed works great and can immediately check the speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy setup, appears to handle max speed from my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Low profile wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile mode , supports gigabit speeds. Easy install , great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product, Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got an Xfinity rep on the phone to let them know I got a new cable modem, it was up and running in no time! Ever since I installed it (1 months ago) my up time has from my ISP has been solid. It may have been my previous router dying, but this modem has been solid. I'm very happy with the value and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect for Comcast Business Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and have tried all 3 of Comcast’s “built for business” gateways (all of which are awful). There are only a few consumer grade modems that Comcast accepts on business Internet and this is one of them. Install took a few minutes and 10 mins on the phone with Comcast activated my modem. Fast and stable and I get full wire speed (150mbps on my plan) over WiFi.

    I would recommend this to a friend