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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5335 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,335 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good modem at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace an older Arris Surf modem (10+ years old) that needed to be compatible with Spectrum. The setup was simple, plug in and connect coax and RJ45 cables. I did have to contact Spectrum to authorize the modem on my account, but the whole process took less than 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Cable Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast!!very reliable!! Very good for streaming 4 k content

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris SurfBoard 32 x 8 3.1 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surfboard - I bought the Cable Modem for our home computing needs. We previously had Arris and my husband wanted to use the same brand. He was able to set up and connect our system with little efforts. He was very pleased with the purchase and the service received.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delivers great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to have a personal owned device through our internet provider. Allows our home network to run at the full speeds provided.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s give excellent speed it’s really good for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has ease of setup and works great. there are no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest modem I have ever owned. Great product and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say here. Quick plug and play. Speed as is promised.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best brand of modems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install. Works perfectly for the area I live in. I’ve only been using these modems for as long as I can remember.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Just plug it in using the Quick StartGuide. Then, call your cable provider and let them help setting it up. You'll be done in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SB8200 Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following the directions to hock up , I had some trouble and had to call ( COX ) . That was an ordeal. Got connected and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a DOCSIS 3.0 modem. I have not noticed a difference in speed 500 MBPS, but there a huge difference in stability! This new modem is much more stable, I have had the internet drop only once and that may have been a provider issue. If you can get it in sale, I would pick it up for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No installation problems and works reliably so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A near lightning strike seemed to fry my old modem, so I bought this modem and was up and running again (Comcast) in just a few hours. I never did a careful speed analysis with the old one, so I'm not sure this one is faster, but it seems to be. The bottom line is that it was a no muss, no fuss installation and my internet connection works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Super Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds at 400 Mbps and easy setup. Faster than any modem I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product, a total powerhouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great! A total powerhouse! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing but……

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem . Makes all my wifi devices run the expected internet speed. But it doesnt help pick up speed on my pc . Every time i play mindcraft its still pixelated . I probably gota change out my 3080 to newer model .

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    No more disconnecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is making internet connectivity much better around the house. The previous one continually disconnected, so this one was much needed. It also reaches to our 2nd floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for Cox Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to replace my Motorola modem that was dropping the internet connection sporadically. This modem was easy to set up with Cox internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS SURboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem is faster than any other modem I have ever had. I am glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cable modem (using with Spectrum)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Arris lasted almost 6 years of continuous Cable Internet use before it finally died. So when it did, i purchased another one. After a brief chat with Spectrum, they added its MAC to my account and i was online like usual. Speeds are slightly above my tier. Great modem

    I would recommend this to a friend