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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,254 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Improved my internet so much. And I love I can lock internet on diff devices through the app

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I've purchased. Doesn't lose connection and can connect multiple devices and keep the same speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Easy to follow instructions. Does what it says

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem, basically installed itself, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to set up, small and compact,........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xfinity modem, for years but it always had to be reset on a daily basis I called them to replace it and they kept telling me it's the newest one. Lies there equipment is just junk. So I bought my own modem best decision I could make I haven't had a single problem since I went live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris SurfBoard is awesome. It has constant speeds upward of 700Mbps. I have no complaints. I cut the cord with my cable TV provider and have not looked back. I'm able to run all my devices without any issues. A happy camper!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my previous ARRIS modem so when my internet provider said I needed to upgrade to the 3.1, it was an easy choice to go with ARRIS again. I never ran in to an issue with my previous 3.0 and haven't yet with the new one.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works Well Once Configured Correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly smaller than it looks, not as simple to configure with when connecting to Comcast. Once I have it configured, had issues with heat. I connected two USB powered fans next to it and no longer gets hot. Should work a lot better now and less chance of failure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does The Job Well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Got it in a pitch after my last stopped working. Easy to put together. I recommend it's not in a sleeping area because the blue light could get bright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to cut the cord to a rented modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from a rented modem to this. So far this has worked great and will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speeds. Excellent throughput with many users and streams at the same time. Cox internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    SURFwifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, reliable and FAST. Set up was quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hard to talk about because most people will never need this pricy modern. However, as a streamer and gamer, I need all the power I can get. With that said this is the most stable and fastest modem out there. However, you are going to pay the price for it. If you don't have gig internet don't get this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great and Reliable Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with AARIS modems. My past two modems were reliable. We are a very connected house. I refuse to purchase a modem and router from Xfinity. I bought this. It’s coupled with a Linksys Velop Mesh Router. We are a family of 5, and pull down over a TB a month. I am pulling down speeds of 450 Mbps. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Peasy Lemon Squeeze

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Arris SF8200 to replace my old modem. I am technology illiterate. I just connected all the cables and called my internet provider and boom... it's working!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent modem...prepared for Gigablast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, reliable fast modem. Works with all cable providers

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Awesome modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds and working good so far, connectivity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Runs perfect. Superfast ! Lights are bright. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable and Cox compatible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fast and compatible with Cox internet.

    I would recommend this to a friend
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