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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,254 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my 8 year old modem with this. It has worked perfectly so far on my 500Mb connection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, effective and easy setup. Fixed my slow internet speeds and is good for up to 10gb speeds so good for another 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doing the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job but honestly, I don't know how to evaluate except that I'm getting internet and cable. It's a cheaper solution that getting the cable companies equipment and pay monthly for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity came out, plugged it in and it worked without a hickup. It is also small and cute. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem. Come get some.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my cable carrier wanted to charge a monthly fee I bought this since it's compatible with their system. The speed is great as it should be. My download speed is capped by my carrier (Shentel) at 50 megs PS and I'm pulling 50.6. Upload speed is capped at 10 megs PS and I'm pushing 9.7 so yeah, I'm a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy modern just plug it all in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy to install even easier to use. Then leave it alone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my internet so fast. You can't use both ports on it. It allows link aggregation which you can double your link speed to your router but does not function as a router so you can only connect 1 router to your model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup on Cox and it was easy. I did have to call to deactivate my old modem and then activate the new modem. Process took about 15 min. Recommended modem to use as a Cox Cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the salesman. I am very pleased with my purchase. It was easy to set up . I also purchased a mesh router to expand my wireless connection throughout my house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from model#SB6190 which is the same manufacturer 1.4gb download speed. When I purchased this new Comcast modem model#SB8200 my download went up tremendously as well as the upload. Example would be that 719 download speed vs 949 dowload speed and my upload speed 6.2 vs 41.12.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works! I was renting one through cable company and this allows me to save on my monthly bill. The modem is compatible with my cable provider so it is a win-win. I would recommend you check with your company before purchasing. I have fast internet so it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great compact modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with xfinity services and paired with an eero pro 6, my experience using the internet has been great! The modem is easy to install, just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy now and save with your own equipment.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money by purchasing your own equipment was my main goal. This modem is upgraded for the future change of gig speed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Surprise!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my husband with this, he had it in our cart so I ordered it! He wanted to update internet equipment for gaming and has noticed the improvement he wanted using this modem. We've been buying our own internet equipment for years and this one has been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good sufficient recommendation to suit our cable modem needs. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Modum Easy setup

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful modum, surfboard is your go to. Only ever have to buy one per generation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for high speed internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Small. Fast. Does every thing it claims to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with the surfboard unit, it works so much better than what I had before from cox internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it out

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I’ve always been a fan of the surfboard series modems by Arris. One thing to note is that the extra port going out is in deed for a second line out. However, it needs it’s own IP thus doesn’t function like a router line out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast. Use it with local cable provider

    I would recommend this to a friend
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