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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5335 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,335 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant about purchasing this product but after using it im totally sold on it. If you have any doubts about it let me ease your mind .it absolutely fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my internet so fast. You can't use both ports on it. It allows link aggregation which you can double your link speed to your router but does not function as a router so you can only connect 1 router to your model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it out

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I’ve always been a fan of the surfboard series modems by Arris. One thing to note is that the extra port going out is in deed for a second line out. However, it needs it’s own IP thus doesn’t function like a router line out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doing the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job but honestly, I don't know how to evaluate except that I'm getting internet and cable. It's a cheaper solution that getting the cable companies equipment and pay monthly for it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed boost for sure..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying for 300 mbps and getting around 200-250. By upgrading (old SB6141) my modem, I am now getting wireless values ~325-350, and wired speeds around 350 consistently. Very easy to switch over and has been seem less for the first few months. Do it you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always receive the best service and assistance when purchasing products from Best Buy Mesa AZ. I have shopped there for years and have never been disappointed with any purchases there.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Everything running at top speed. Saves me over $14 a month that WOW was charging me for using theirs. Should have purchased my own a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity and setup was super simple using the online tool. Speeds have been great and I haven’t had any issues after a month of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues as described by other people. Everything is running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris surfboard kicks WIFI!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the reliability of the arris surfboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem for Comcast, work from home VPN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Comcast, T-mobile Wi-Fi/Pixel 4g-5a calling, Microsoft Teams, Work VPN, plug and play. We were actually discussing this modem in our standup, what to recommend to non tech users to help with Microsoft Team call quality, this modem got my vote.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, compatible with isp, 400mbps consistent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gigafun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgrade to the gigablast from Cox. Unfortunately, had to upgrade my modem to the 3.1. I was really happy with my previous 3.0 Arris that I purchased this model. Easy to install, set up, and use. So far no troubles and I am happy with the product and the 2 etherports come in handy for the PS4 and Apple TV!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This device easily handles Comcast gigabit downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I've purchased. Doesn't lose connection and can connect multiple devices and keep the same speed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris for the win.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the router with Spectrum for a month. I have yet to have any issues, with the Spectrum Modem I had to reboot about 12 times a month if not more. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great modem easy read-hookup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this about 30 days and so far so good; Working well.easy hook-up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Great cable modem for COX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Used to update my COX cable modem. Fast hookup over internet in minimum time.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the modem I have been renting from my internet provider and couldn't be happier. Great product and highly recommended if you need consistent connectivity and want to save money in the long run. Great return on investment by not having to pay a monthly rental fee to cash hungry internet providers!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard cable modem we purchase from Best Buy has provided us with fast and dependable internet and WiFi when connected to our router. We've used Arris products for many years, and this cable modem continues to impress us with their products.

    I would recommend this to a friend