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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,254 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great DOCSIS 3.1 Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and really easy to setup. If anyone is looking for standalone DOCSIS 3.1 without router this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS is the modem to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mo.dem. little issue connecting to COX but easy fix. called in, gave Sir # and model #l Hooked up immediately. have used one for couple years. New one was a simple set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectrum Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this modem for 24 hours, but I wanted to let others know that this modem is compatible with spectrum in there isn’t a need to contact support to install this modem. It wasn’t too hard to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well as expected.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no issues and was easy to install. I would buy again or recommend this to be used if asked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to setup and blazing fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and the speed has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Easy set up. Works well will multiple devices being used at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for the price. Easy way to upgrade network capability without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use!! easy set up and compatible with breezeline. I love it this is not my first product from them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for 500Mb+

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I had one model lower than this one, and I wasn’t getting anywhere near the 1Gb speeds I pay for. After upgrading to this I get in 900’s on average, so I would highly recommend this if you have internet over 500Mb download. Otherwise it may be overkill, but still a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great speed. Good security features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything smooth so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for a month. Setup was no problem and the modem has been working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Future proof router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily getting over 1gig speeds and very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem for Comcast, work from home VPN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Comcast, T-mobile Wi-Fi/Pixel 4g-5a calling, Microsoft Teams, Work VPN, plug and play. We were actually discussing this modem in our standup, what to recommend to non tech users to help with Microsoft Team call quality, this modem got my vote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works and is on Sparklight Internet approved list.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Must call a service representative to activate with Sparklight internet, but it's not difficult. So far it has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed boost for sure..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying for 300 mbps and getting around 200-250. By upgrading (old SB6141) my modem, I am now getting wireless values ~325-350, and wired speeds around 350 consistently. Very easy to switch over and has been seem less for the first few months. Do it you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally took the jump into saving the monthly rental fee from the Cable provider and it all went seem less, really easy setup slim design and great speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stop leasing your modem from your service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has dual input RJ-45 Ethernet jacks and exceeds 1-gigabit speeds. Can potentially be used to run dual lines into your home/business for reduced downtime. Overkill for most everyone. This modem will still be cheaper than what you’ll be paying to lease a modem from your service provider in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A nice upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem was on it's last leg. Periodically, it would slow down on me while it buffered the data. Not with this router. Everything has been 100 percent stable and smooth. Even with 3 TV's streaming Netflix/Hulu at the same time and multiple PC's running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop the rental fee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top modem on the marker. Drop your cable company equipment rental and take control. Combine this with Eero wi-fi and experience the noticeable difference!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard cable modem we purchase from Best Buy has provided us with fast and dependable internet and WiFi when connected to our router. We've used Arris products for many years, and this cable modem continues to impress us with their products.

    I would recommend this to a friend
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