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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,254 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This device easily handles Comcast gigabit downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, just called and read numbers off to COX.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Works well and easy to set up on xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing internet speeds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it’s still a cable modem, but it works with Comcast seamlessly. Plug it in and let it talk to your ISP. You should be up and running in no time. Provides great internet speeds and is rock solid on pumping out any cable speeds you’ll ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best DOCSIS 3.1 moden around

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best DOCSIS 3.1 modem on the market. Anyone renting one from your cable company should get one. Not only will it save you money off the dumb rental, it will be a much better device than the junk your cable company sends you.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best budget modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and great modem. Non need for complex modems this was one is truly plug and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris modem.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent so far, It's been less than a month but Arris is a great product. Recommended by Spectrum. Takes excessively long to get it registered with Spectrum.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Last less than 2 years and you’ll be replacing it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Arris modems work well until they don’t. This the second one I’ve owned and I’m averaging about a year and nine months before they start dropping the internet connection. Rebooting them gives you anywhere from a few minutes to a few hours before it drops again. This one has started the issue now, so I’ll be replacing it. I know these modems have a shelf life, but the Arris line has been the worst I’ve ever used. I’ll be going to another brand name with the replacement. No more Arris modems for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great modem easy read-hookup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this about 30 days and so far so good; Working well.easy hook-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing speed capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super ease of use works amazing would recommend to anyone that plays video games

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup with Xfinity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very straightforward and have had no issues with outages. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hyper Speed 1 Gigabit for Bufferless Streaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this Modem for 1 Gig capability and changed cable package to the 1 gig unlimited data package for 1/2 the price of my 300 MB package. No more data overruns or buffering when streaming 4K. Paired this baby with the Linksys Velop Mesh router for superspeed surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Cox Comm Recommendation DOCSIS 3.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem model was a suggestion by Cox Communications technical Support for the latest DOCSIS 3.1 and Giga speed. The set-up helped connect me to Cox for a faster, easier installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great - no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's in my house and it's working great. That's all I know about modems. But I was told this is one of the best on the market so I bought it. Internet is operating without issues so the modem is doing its job. Can't ask for much more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable modem, works well with gigabit internet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this modem for about 20 months and have never had any problems with it malfunctioning. I use this with Cox gigabit internet and everything works great! There's still 6 months on the 2 year warranty, but from the looks of it, I won't be needing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for more than a year and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old moden got messed up because i didnt have it plugged into a surge protector, this choice was faster and better than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Internet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s does what it should fairly easy to get working if you know how internet works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfaction rate of the ARRIS-surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with my Cable Modem because it is amazing and it has the greatest connection quality, performance and setup. It connects to my internet and performs quickly and nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, compatible with isp, 400mbps consistent

    I would recommend this to a friend
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