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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,254 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older Arris Surfboard modem which was giving us connectivity issues after about 5 years. No problems so far and very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. I am getting very close to my download speed from my internet provider. The only downside is that it only has 1 ethernet port working but this is per design, so it technically not Arris' fault. I just hooked a network switch and all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem. I had purchased the netgear dm1000 and was disappointed. Since purchasing this Arris I have been very satisfied with the speed and consistency.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Came right up with Suddenlink ISP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to 400MB plan with Suddenlink ISP, needed minimum 16 channels for this service so upgraded modem from Surfboard SB6183 to this SB8200. ISP support had no issues with setup on their end to be able to communicate with this, and I now have 400MB download capability

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Networking Upgrade!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my slower 3.0 16x4 Arris Surfboard to the 3.1 32x8 Arris Surfboard modem. Love the Arris Surboard brand. Older model gave me 4+ strong years of reliable speeds. Getting me that gigabit download speed and the highest upload speeds I have ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding for the gigabit internet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboaord 32 is highly regarded modem for the highest speed internet which my household uses. Works perfect and makes absolutely no noise. Delivery from Best Buy was lightning fast! Turning on and connecting was a snap and the price paid was very competitive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris makes great modems!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And this one is no exception. Love that it can handle two separate networks, which is exactly what I needed. Solved some problems we were having with my workplace's internet and runs much better than the unit provided by Comcast Business when you pair this with a great router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surfboard

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the best one, the speed I want it 1 gigabyte per second, before this one o got upgraded one it didn’t support my internet speed, this is the fastest one available in the market and supported by most internet companies.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Speed Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast!! I had a SB6141 docsis 3.0 and now with this one I can see the full potential of my providers 400mbs tier. I was getting low to mid 200mbs with the old modem and now get just shy of 500mbs with the docsis 3.1. What to do with all this bandwidth. 4k and Dolby vision don't stutter at all now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to set up super fast the only issue I have is so it's expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had initially purchased another brand but that was defective and was replaced by this one. Thank goodness because this was so easy to setup and activate. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Kids are happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems kids aren't crying so it must be good with they're gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Doubled my speed from my old modem using Xfinity without me paying for more service through my cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem Worth The Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 3.1 modem that is compatible with many internet service providers. I have 300 speed with Consolidated Smart Systems and it works great. Definitely worth every penny. There are newer 3.2 modems, but they are not compatible with many ISPs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two ports.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a two port modem for someone working from home. This was available locally. In our case, the two port allows the "work from home" pc to be connected directly alongside our wireless router. It's been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to set up and it's working great! Ive only been using it for a few weeks,but I'm very glad i bought this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had replace meet requirements was easy to set wish was black but the white fine

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for seamless connectivity within your house

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It Just Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into my new house. Had Comcast come out and the tech registered this modem and had no issues connecting. Like all quality modems- still pricey but hey - at least you're not throwing away your money on renting, Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup !! Replaced Comcast WiFi modem with this. Better speed, and I'm not sharing my bandwidth with Xfinity wifi network. Coupled this with Amplfi HD mesh router, what a huge difference in wifi speed and capacity !! I don't know what you'd have to do to overrun this combo, it's monster. Highly recommended !!

    I would recommend this to a friend
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