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Customer Ratings & Reviews

Your price for this item is $156.99
The comparable value price is $169.00

Customer reviews

Rating 4.6 out of 5 stars with 5254 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,254 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Surfboard modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good modem, especially for the price. Speed is great for it value. Had some issues getting it connected to router but after it was up and going we haven’t had an issue since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck for a modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Never has to be reset or anything wrong. Get the doxxis 3.1 is the current standard. Anything less isn’t worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this brand for the last several years. Does as it should. Although the stats on the box are a little off. (From what I've read.) Easy to hook up. Called Xfinity and it was activated within minutes. Good quality modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS SURFboard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Needed the high bandwidth and don't like to pay monthly for the one provided by Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Modem upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great had to replace an old modem. This one gives us what we needed. We had to get this modem because it was compatible with xfinity which some of the others were not which we found out after having to exchange for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speeds...goodbye Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tired of renting the crappy modem/router from Comcast. This one does the trick, has sufficient speed to handle all the data in and out with no glitches..and it has enough headroom so that inshold be ok even when speeds improve on the outer Cape. Thanks, Geek Squad for recommending this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem for Gigabit Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Connected modem, contacted Comcast via web page, synced to network, and it worked. Really needed DOCSIS 3.1 to get gigabit speeds. DOCSIS 3.0 limited me on Comcast to approximately 350MBps speeds. Once I added this, I'm up to 950MBps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Satisfy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent product. My Internet speed is faster than ever before before. I would recommend this product to my friends the next time they want to receive better Internet service in there home. I am very satisfied .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect to the internet service. Fast and great speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple upgrade to take advantage of speed boost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my older Motorola DOCSYS 3.0 cable modem to take advantage of a speed boost on Xfinity. Removed the Motorola, connected the Arris, called Comcast, and in 10 minutes was up and running. Couldn't be easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rescue!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved our Internet. The replaced unit served its time. Over 10+ years. Solar is having a problem. But hope to resolve soon!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this instead of renting equipment from comcast. Works great, and easy set up. I was replacing older equipment. All i had to do was plug it in, and it started to work right away (please note that i did not change the gateway from Comast - if i had, some more work would have been needed).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Modem from BestBuy and was originally having some internet issues with it but then it turned out to be an issue with the Coaxial Cable from our internet provider. Overall, pretty solid modem with great internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, compatible with my Astound/Wave broadband and worked right away. Nice to get rid of the ever rising cost of Astound provided modem every month!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Piece of electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great piece of tech! Should Do great things for your network too! It’s small footprint, cute little lights, And just works away ALL THE TIME. My previous model intermittently Would stop working...just working, working, and working.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been having internet speed issues and had bought this one off an employee recommendation and I haven’t had any issues since with the internet or having poor connection

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Rock Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having numerous drop outs with my previous 3.0 modem but with the Arris 3.1 the connection is rock solid with great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Product is great, but Comcast is something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get close to 300-400 MBPS with this router. My previous surfboard only got me around 250. Instantly after I hooked up this router I ran some speedtests and could see the difference. Comcast basically requires you to get something like this to get fast, dependable, speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to set it up and it has been working fine with with my xfinity plan without any major problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cranks out 1.1 gbps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little bad boy cranks out 1.1 gbps when wired in. We have around 25-30 devices connected on our home network (smart home) at all times and using this modem combined with our google wifi gives us a solid connection via wifi around our house. Love it.

    I would recommend this to a friend
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