Customer Ratings & Reviews

This is a excellent product. My Internet speed is faster than ever before before. I would recommend this product to my friends the next time they want to receive better Internet service in there home. I am very satisfied .

I have been using this modem for a month. Setup was no problem and the modem has been working well.

This is a wonderful modum, surfboard is your go to. Only ever have to buy one per generation.

It was a gift but it was an installation and has helped with speed.

Works as intended. No issues and have had it for a month or so. If you aren’t sure the right modem for you, this is likely going to handle whatever you throw at it. Reminder though, you’ll need a wireless router separately if buying this model. Likely better that way anyways!

Way easy set up and simple instructions. So far, works like a champ. I'm not a very technical person so if I can do it, someone else (almost anyone else) should be as well.

was renting the local cable co. modem for 10/mo., and not getting the advertised speeds. Once I installed this modem, i noticed an immediate increase in performance...not the max advertised speed but significantly better than the rental modem. Arris is by far the best modem to use!

I think it's super dumb to have to have a router and a modem. Didnt realize you needed both. I'm sure it works fine but I didnt want the hassle of getting ANOTHER 150 dollar piece of equipment that I would use for 3 years and need another.

This modern by far had impressed me with the speeds that it can output, but of course your service provider has to have the capability of outputting 1gb of data which RCN in my favor is doing it for me.

So far this modem is working well. No issues. Simple to set up.

When I've had cable internet installed, I've always used the Arris SurfBoards for my modem. They've always been super reliable.

I've always preferred buying my own cable modem versus renting from my internet providers as I know what I am getting and don't have to pay a monthly rental fee. This cable modem has been reliable for 2 years now and fast. Highly recommended.

i purchased this router to replace the one I was leasing from Comcast. My old router kept losing connections and i had to pay the monthly lease fee to Xfinity. With this router my connection has been solid and no more lease fees! I have a gig plan with Xfinity and this router has been over 800MBs every time I have checked it.

We had to upgrade because the old one was out of date. This one was easy to install and works like a charm. I honestly can't see that it is as much faster as advertised, but that may also be due to the bandwidth coming into the house from my provider.

At the cost of what Xfinity was charging to rent their modem, you can buy this. It’ll pay for itself after some time and you get fast reliable speed. I upgraded from another Surfboard that was slower. Glad I picked this one and hopefully future proof myself for a couple of years.

This was a good sufficient recommendation to suit our cable modem needs. Thanks!

replacement per Xfinity notice...works well, reasonably easy to set up/had to call xfinity but ok experience; good price, nice people at best buy to help

There is no configuration for the product. It is plug and play. I had everything ready for the installer when he came to install the drop to my home. If the drop from Comcast had been there, a self install with the SURFboard would have gone with no problem!

This works great. Doubled my speed from my old modem using Xfinity without me paying for more service through my cable provider.

This modem does what was advertised. It allowed me to use my Spectrum 1 gigabyte internet no problem instead of renting their own hardware.