Customer Ratings & Reviews

customer sales rep was so helpful and very knowledgable. He recommended this modem and it works perfectly with COX. Very fast and very reliable. I truly appreciate Best Buy's low pricing and expertise. I recommend this product modem to everyone. great buy.

Easy to set up and use. Needed the high bandwidth and don't like to pay monthly for the one provided by Spectrum.

I didn't wanna rent this from my ISP since it's way cheaper to buy. Pretty easy to set up and switching over from a different modem. Just call your ISP and give them the modem info, reset modem and your done

Modem is great, easily gets the speeds it says. Don't like that the second ether port on the back doesn't really work well. When I try to use it, what is plugged in gets nothing and what is plugged into port one runs slow. But as long as you only use port one, it is great.

I went to our local Best Buy to get a new modem. The salesman showed me one that wasn't so expensive but after I'd gotten up to the checkout, and while waiting for my turn, I started reading the back of the box. I realized there was a different one (the one I eventually bought) that I liked the description of better so I got out of line, went back and got it. It was much more expensive but we had so many reward points that it ended up only costing a little over $30!! Gotta love those reward points! What got my attention for buying this one is the lagging of streaming. We no longer have to sit waiting for the show to 'catch up' from lagging. My old modem was definitely burned out!

Excellent product and fully supported by Comcast / Xfinity. My internet speed went from about 250MBps to about 600MBps when I changed my older modem, DOCSIS3.0 model to this one

I have never rented modems and won't start anytime soon. This is the 3rd Modem I have purchased since moving to Oklahoma and each few years when I upgrade its worth it. Why would anyone rent a modem from the cable company. I always say you get what you pay for.

Had replace meet requirements was easy to set wish was black but the white fine

I'm using this modem with Spectrum's 400 speed package. No gigabit available here. It's been rock solid so far. Getting 400-500 speeds.

[Employee of bestbuy] Replaced my ISP provided modem and router and it made a world of difference

I purchased this to replace Atlantic Broadband combo modem router I live in the city near a hospital so there’s wasn’t working good enough this keeps up and does so much better

Nice modem but a little disappointed with the 2 ethernet ports. Apparently you need two IP addresses to use both ports but there is nothing in the instructions stating that fact. Defeated the purposes of buying this modem. There was a cheaper modem with 1 port and the same specs.

This was so east to set up! I was changing my internet provider and wanted my own modem & router. The company doesn't enter the home, so I had to set this up myself. It was SO easy and it's been working fine for almost a month.

Had a previous model that was 10 years old. Was having intermittent problems with constant internet speeds. This new replacement works great and have seen a significant improvement in my internet.

Working great with no issues. Replaced the SB6183 with this SB8200 and were glad we upgraded

Moved to a new home and switched from Directv to Xfinity but didn’t want to rent a modem and already had a router. This fit the bill perfectly and when Xfinity did the install there were no issues. Still working great

Simple install. Great support. Significantly higher speeds.

No problems kids aren't crying so it must be good with they're gaming.

Had to upgrade modem due to new speed I am getting. I use this on Comcast with my Gigabit service. This modem is by far the best. Provides everything I need speed wise. I have it connected to my Linksys Velop system for wifi needs. Can't ask for a better set up!

Using it for more than a year and it works perfectly