Customer Ratings & Reviews

I love my ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem. It is faster than the modem I had before. I would buy it again if I had to. Value for money.

Easy to install and set up! Works great! No issues as of now!

I'm using this modem with Spectrum's 400 speed package. No gigabit available here. It's been rock solid so far. Getting 400-500 speeds.

works well for me. No problems- very easy set up. I had an Arris before and lasted many years

Cox Cable hates when you buy one of these units. It saves a good amount per month. Gets me to the full Gibabit service. This is my third Arris unit. THEY ARE MUCH MUCH better than Motorola.

Works great at a very good price, it's as fast as the sales guy said it would be.

Great product, easy installation, and excellent connection. I haven't had any internet issues!

I purchased this to replace Atlantic Broadband combo modem router I live in the city near a hospital so there’s wasn’t working good enough this keeps up and does so much better

This was so east to set up! I was changing my internet provider and wanted my own modem & router. The company doesn't enter the home, so I had to set this up myself. It was SO easy and it's been working fine for almost a month.

Great router and easy to setup for someone with little technology experience.

Been having trouble with internet. No more, this item really made a difference

Does the job this is my 2nd 1 last 1 got fried so id still use the older model

Moved to a new home and switched from Directv to Xfinity but didn’t want to rent a modem and already had a router. This fit the bill perfectly and when Xfinity did the install there were no issues. Still working great

Performs very well. I liked the recycling value of my old modem

customer sales rep was so helpful and very knowledgable. He recommended this modem and it works perfectly with COX. Very fast and very reliable. I truly appreciate Best Buy's low pricing and expertise. I recommend this product modem to everyone. great buy.

So far so good. Fast and clean. I had the 6183 model for over 5 years and it worked beautifully. This one does the same so far. Wifi 6 compliant. if you are gonna upgrade, this is the one.

We had a Surfboard SB6141 prior to this, but it started having some connection problems because of congestion and a low channel count. Without upgrading our service or router, the SB8200 has nearly doubled the speed output our devices receive and doesn’t have any connection issues. It will also be able to handle increased speeds easily in the future. Expensive, but has been worth it so far.

I went to our local Best Buy to get a new modem. The salesman showed me one that wasn't so expensive but after I'd gotten up to the checkout, and while waiting for my turn, I started reading the back of the box. I realized there was a different one (the one I eventually bought) that I liked the description of better so I got out of line, went back and got it. It was much more expensive but we had so many reward points that it ended up only costing a little over $30!! Gotta love those reward points! What got my attention for buying this one is the lagging of streaming. We no longer have to sit waiting for the show to 'catch up' from lagging. My old modem was definitely burned out!

Easy install. Simple steps on line in no time. Works great.

Great modem. Bought this earlier this year and it was a huge improvement over the one it was replacing from a performance standpoint. It's provided great performance and been completely stable.