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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5339 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,339 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love my ARRIS - SURFboard Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem. It is faster than the modem I had before. I would buy it again if I had to. Value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two is better than one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortless install and consistent performance. Happy enough that I bought a second one for my son as a house warming present.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for gigabit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to run our gigabit connection from Xfinity without the modem rental fee. It is supposed to be good for 2gbps but we don’t have that speed to test it out. So far so good though. Stable and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I have not had any issues with this and i have owned for over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect to the internet service. Fast and great speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gigomatic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new house with Xfinity, so we went with the 1G deal, and needed a modem to handle that. After much deliberation, we went with the Arris also with the 3.1 DOCSIS. Very fast speeds, and very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send to be doing great. No problems at all with it. I have had it a month and it is s so nice to not pay for renting a modem from the cable company. All we do is stream now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The modem works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the item because I found it cheaper somewhere else, but aside from that the modem works great! I have up to 1G up/down internet service at home and I can see an average 620 MB download speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARRIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced the internet provider modem and there is a big difference in reliability in that I don't have problems with disconnection issues. I would highly recommend this product. So far been very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this modem from a previous Arris modem that was two years old. I don’t have anything special to write other than it works & it works well. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem !!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great high speed modem. I have it paired with my eeros and hasn’t giving a single issue. I’d buy it again if necessary !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We had a lightning strike and had to replace our device . This was the perfect replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bring your ow modem to Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with Comcast service. Works great with Google Wifi. Speed test shows 980 mbps on wired connection and about 450 wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect cable modem to replace Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to stop paying cable modem rent? This is the easiest replacement, to go easily up to gigabit downlink speed -- pity though that Comcast does not do DOCSIS 3.1 for uplink, yet; but at least you're future-proofed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3.1 docsis modem in conjunction with the nighthawk router are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than ISP modem that they charge for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right from the gate. No more wasted money to my ISP for crappy modem that has been used over an over again. This modem will pay for itself within a year. It is always better to own your own equipment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Built great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully perfect for the money, quality and protection. I would definitely recommend having this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has been great since purchase, my brother now uses wirh 0 issues vs the few netgear ones he had and all have broken

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem. What can you say about a modem? It does what it's supposed to do. Well once Xfinity figured out that I'd changed modems but that is a different review that would be for Xfinity/Cov\mcast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have good customer service they are always helpful answering your questions and recommending there best products, i have a an issue with a laptop i bought i didn't open the laptop right away 2mo after opening it the mouse track pad 1 side gets stuck i asked one of the rep there and i was told there is nothing they can do about it , just remember open your items right away and make sure everything works with in 14 days

    I would recommend this to a friend